Facilities, Technician

About the Role

A Facility Technician performs servicing, adjusting, and repair of all types of heating, ventilating, control, air circulating, plumbing, electrical, and refrigeration systems under general supervision. This role also handles additional related duties as assigned.

Responsibilities

• Perform skilled technical duties involving the repair, maintenance, adjustment, replacement, and installation of all types of HVAC-R systems.
• Handle skilled technical duties related to the repair, maintenance, adjustment, replacement, and installation of building automation systems.
• Perform skilled technical duties involving the repair, maintenance, adjustment, replacement, and installation of building pumps and electrical systems.
• Conduct regular maintenance tasks and additional duties as needed, adhering to departmental and property rules, policies, and procedures.
• Repair, maintain, replace, and install all types of lighting systems.
• Repair and troubleshoot plumbing and electrical systems, including toilets, urinals, sinks, lights, outlets, and switches.
• Perform skilled technical duties involving the repair, maintenance, adjustment, calibration, replacement, and installation of all types of kitchen equipment.
• Conduct repairs in all guest rooms and public areas.
• Respond to guest requests and in-house maintenance needs.
• Conduct preventive maintenance on electrical, plumbing, kitchen, and refrigeration equipment.
• Use personal devices/cellular phones for job-related operational tasks and review of company documents.
• Perform other job-related duties as requested.

Requirements

• Exceptional service and recovery skills when working with internal and external guests.
• Mastery in interpreting maintenance instructions, sketches, plans, blueprints, procedure manuals, and safety rules.
• Professional demeanor and excellent interpersonal skills to effectively interact with all levels of the organization.
• Ability to work efficiently in a fast-paced, busy, and sometimes stressful environment; maintain physical stamina, a positive mental attitude, and operate effectively under pressure to meet deadlines.
• Polished appearance and demeanor.
• Ability to effectively communicate in English.
• Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.

Qualifications

• At least 21 years of age.
• High School Diploma or equivalent.
• Minimum of four years of prior experience as a Facilities or Maintenance Technician in a similar or related field.
• Proof of eligibility to work in the United States.
• Ability to obtain a Nevada Driver’s License.

Preferred Qualifications

• Previous experience in a large, luxury resort setting.
• OSHA 10/30, CPO, or EPA Certifications.

Physical Demands

• Ability to work in various environments (hot/cold/outdoors).
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Prolonged sitting/standing.
• Ability to bend, stoop, crouch, crawl, and stand for extended periods.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 50 lbs.
• Eye/hand coordination.
• Ability to comply with policies and procedures, job descriptions, daily memorandums, chemical labels (MSDS), and other instructions.

Core Responsibilities

• Everyone is an Ambassador – Treat the property like your own home, ensuring it is clean and every guest gets what they need.
• Everyone works in Safety – Address safety concerns by correcting them or notifying the appropriate department.
• Everyone works in Security – Report security concerns if you see something.
• Everyone works in EVS – Pick up trash and notify the appropriate department for larger messes.
• Everyone works in Guest Experience – Assist guests with a smile and notify the appropriate department if more help is needed.