Facilities Technician
Core Development & Management · Worcester, MA · 3 wk ago
Management$21–$26/hrFull-time
Essential Duties & Responsibilities
- Successfully repairs out-of-order equipment as requested by clubs and receives sign-off of successful completion by the club staff.
- Communicates with the Facilities Manager daily on progress and obstacles at assigned clubs.
- Consistently achieves at-standard results on the KPI scorecard.
- Responsible for all aspects of the helpdesk ticketing system for assigned clubs.
- Completes thorough club walk-through at each location visited for preventative maintenance (i.e., gym floor, storage, backroom, exterior etc.) and adequate cleaning supplies and equipment.
- Maintains and updates work schedules using Microsoft Outlook.
- Affords assistance with construction and presales as needed.
- Affords assistance with re-equips extractions and installations.
- Maintains company vehicle inventory and cleanliness.
- Accurately documents any work done on warranted equipment.
- Achieves a minimum of 10% of allotted time to be targeted towards equipment warranty work.
- Affords assistance with other Facilities team members as needed.
Experience, Qualifications & Competencies
- Minimum 1 -3 years of experience in mechanical and electrical service background, highly desired.
- Experience working in a fitness club, preferred.
- Must have a “clean” driving record and valid driver’s license.
- Possess basic computer skills, including knowledge in Microsoft Word, Excel, and Outlook.
- Dependable, responsible and takes initiative.
- Works well independently and on a team.
- Strong customer service skills and a highly effective communicator.
Physical Demands
- Repetitive motion of wrists, hands, and fingers in activities such as grasping and handling a variety of hand tools.
- Significant walking, bending, lifting and squatting with the ability to lift up to 75 lbs.
- Will occasionally encounter toxic chemicals during shift.
- Average hearing and voice projection abilities to participate in phone/web communications, one-on-one conversations, and large group meetings.
- High visual demand, with ability to view close-up and color documents and spreadsheets, both in print format and on computer screens.
Pay Range
Pay Range: $21 - $26 per hour