Facilities Technician 2 - Electrical & HVAC - The Mall in Columbia

Help lead a team to provide a safe and well-maintained store environment for Nordstrom customers and employees. Support the Facility Manager (FM) to ensure stores are ready for business daily by focusing on HVAC, vertical transportation, restaurants, entries, signs, and building systems. Respond to daily break-fix and on-demand requests, perform advanced troubleshooting, and delegate work orders. Communicate with store leadership, support vendor relations, and assist with administrative tasks such as ordering parts and scheduling meetings.

Responsibilities

• Lead and perform both on-demand and planned preventive maintenance (monthly, quarterly, semi-annual, and annual) on all critical and non-critical equipment.
• Troubleshoot electrical and mechanical problems related to all store operations.
• Operate and monitor building controls, critical and non-critical building systems, and associated equipment.
• Troubleshoot alarms and verify proper building operation via EMCS command.
• Lead equipment and building rounds & readings; identify, mitigate, and report building systems and equipment malfunctions.
• Perform manual labor tasks such as loading, unloading, lifting, and moving materials.
• Assist with administrative tasks such as parts ordering, PO creation, vendor management, and attending job/project meetings.
• Promote a safe working environment by following all safety procedures, including LOTO (Lock Out Tag Out), PPE (Personal Protective Equipment), ergonomics, working at heights, and machine guarding.
• Act as the face of the facilities business in place of the FM by attending store meetings and vendor/project meetings; document and share outcomes.
• Complete preventative maintenance routines with proper documentation; delegate to and mentor other technicians on system accuracy.
• Assist FM with technical training of new employees on equipment and/or building systems.
• Respond to location emergencies.
• Update the computerized maintenance management system (CMMS) to maintain accurate maintenance procedures and equipment historical records.
• Maintain adequate parts inventory and order items as necessary.
• Communicate, coordinate, and assist in work with outside contractors, vendors, and property managers/landlords.
• Comply with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety.

Requirements

• High School Diploma/GED; Associate’s or higher degree from a vocational school or college preferred.
• 5-7 years of hands-on facilities experience with an emphasis in mechanical maintenance.
• 5+ years of experience conducting predictive and preventative maintenance procedures.
• 5+ years of working experience involving HVAC and refrigeration, carpentry, plumbing, electrical, and mechanical skills to perform facilities and equipment repairs.
• Able to troubleshoot basic input and output functions, low voltage signal tracing, and troubleshooting of logical devices.
• Able to work without supervision and appropriately meet multiple deadlines.
• Strong communication skills (written and verbal) to interact effectively with all organizational levels.
• Highly self-motivated with a strong dedication to supporting facilities in a safe, customer-focused manner.
• Intermediate-level proficiency in all Microsoft Office programs and applications.
• Previous experience with a Computerized Maintenance Management System (CMMS) and ordering system (Coupa).
• Knowledge of computer networking systems and infrastructure.
• Experience with electromechanical operation and maintenance.
• Project management experience is a plus.
• Ability to maintain a flexible schedule: days, evenings, weekends, and off-hours may be required.
• Physical requirements include stooping, standing, walking, climbing stairs/ladders, and ability to lift/carry heavy loads of 50 lbs. or more with or without reasonable accommodation.

Pay

$20.75 - $34.25 hourly.

Benefits

• Medical, vision, and dental insurance.
• Retirement and paid time away (PTO).
• Life insurance and disability coverage.
• Merchandise discount and Employee Assistance Program (EAP) resources.
• Eligibility for performance-based incentives/bonuses.
• 401k, holidays, and additional benefits based on location, job level, classification, and length of employment.