Facilities Technician 2 - Electrical & HVAC - Oak Park Mall

About the Role

The Maintenance Technician II will help lead a team to provide a safe and well-maintained store environment for Nordstrom customers and employees. This role supports the Facility Manager (FM) to ensure stores are ready for business daily by executing on key themes:

• Ensuring HVAC, Vertical Transportation, Restaurants, Entries and Signs, and Building Systems are ready for the day's business
• Responding to daily break-fix and on-demand requests, advanced troubleshooting, and delegating work orders
• Communication with Store Leadership, including participating in store meetings, supporting vendor relations, and assisting with administrative tasks such as ordering parts

As a lead technician, you will repair and maintain equipment and systems, mentor other technicians, and support multiple Nordstrom Stores and Nordstrom Rack locations within a business node.

Responsibilities

• Lead and perform both on-demand and planned preventive maintenance (monthly, quarterly, semi-annual, and annual) on all critical and non-critical equipment
• Troubleshoot electrical and mechanical problems related to Store Operations
• Operate and monitor building controls, critical and non-critical building systems, and associated equipment
• Troubleshoot alarms and verify proper building operation via EMCS command
• Lead equipment and building rounds, identifying, mitigating, and reporting malfunctions
• Perform manual labor tasks such as loading, unloading, lifting, and moving materials
• Assist with administrative tasks including parts ordering, PO creation, vendor management, and attending job/project meetings
• Promote a safe working environment by following safety procedures (LOTO, PPE, ergonomics, working at heights, and machine guarding)
• Act as the face of the facilities team in store and vendor/project meetings, documenting and sharing outcomes
• Complete preventive maintenance routines with proper documentation, delegating and mentoring other technicians
• Assist the FM with technical training of new employees on equipment and building systems
• Respond to location emergencies
• Update the Computerized Maintenance Management System (CMMS) to maintain accurate equipment records and procedures
• Maintain adequate parts inventory and order items as necessary
• Communicate, coordinate, and assist with outside contractors, vendors, and Property Managers/Landlords
• Comply with all applicable codes, regulations, governmental agency, and company directives related to building operations and safety

Requirements

• High School Diploma or GED; Associate’s or higher degree from a vocational school or college preferred
• 5-7 years of hands-on facilities experience with an emphasis in mechanical maintenance
• 5+ years of experience conducting predictive and preventive maintenance procedures
• 5+ years of experience in HVAC and refrigeration, carpentry, plumbing, electrical, and mechanical repairs
• Ability to troubleshoot basic input/output functions, low voltage signal tracing, and logical devices
• Ability to work without supervision and meet multiple deadlines
• Strong communication skills (written and verbal) for all organizational levels
• Highly self-motivated with a strong dedication to safety and customer focus
• Intermediate proficiency in Microsoft Office programs and applications
• Previous experience with a Computerized Maintenance Management System (CMMS) and ordering system (Coupa)
• Knowledge of computer networking systems and infrastructure
• Experience with electromechanical operation and maintenance
• Project Management experience a plus
• Ability to maintain a flexible schedule, including days, evenings, weekends, and off-hours

Physical requirements include stooping, standing, walking, climbing stairs/ladders, and lifting/carrying heavy loads of 50 lbs. or more with or without reasonable accommodation.

Pay

$19.25 - $32.25 hourly. Pay offers depend on location, job-related knowledge, skills, and experience.

Benefits

• Medical, vision, and dental insurance
• Retirement and 401k options
• Paid Time Off (PTO) accruals and holidays
• Life insurance and disability options
• Merchandise discount and Employee Assistance Program (EAP) resources
• Performance-based incentives/bonuses (eligibility requirements may apply)