Facilities Technician 2 - Electrical & HVAC - The Oaks

About the role

The Maintenance Technician II will help lead a team to provide a safe and well‑maintained store environment for Nordstrom customers and employees. This role supports the Facility Manager to ensure stores are ready for business daily, executing on key themes such as ensuring HVAC, vertical transportation, restaurants, entries and signs, and building systems are ready for the day’s business, responding to daily break‑fix and on‑demand requests, advanced troubleshooting, delegating generated work orders, and communicating with store leadership, participating in store meetings, supporting vendor relations, and assisting with administrative tasks like ordering parts and setting up meetings. As a lead technician, you will use your skills to support the Facilities team in repairing and maintaining equipment and systems throughout the building, develop your skills, mentor other technicians, and support multiple Nordstrom Stores and Nordstrom Rack locations within a business node.

Responsibilities

• Ensuring HVAC, Vertical Transportation, Restaurants, Entries and Signs, and Building Systems are ready for the day's business
• Responding to daily break‑fix and on‑demand requests, advanced troubleshooting, and support in delegating generated work orders to team
• Communication with Store Leadership including participating in store meetings, supporting vendor relations and assisting with administrative items such as ordering parts and setting up meetings
• Use skills to support the Facilities team in repairing and maintaining equipment and systems throughout the building
• Develop skills and mentor other technicians to grow in their roles
• Support multiple Nordstrom Stores and Nordstrom Rack locations within a business node
• Lead and perform both on demand and planned monthly, quarterly, semi‑annual, and annual Preventive Maintenance on all critical and non‑critical equipment
• Troubleshoot electrical and mechanical problems related to all Store Operations
• Operate and monitor building controls, critical and non‑critical building systems, and associated equipment
• EMCS command: Troubleshooting alarms, verifying proper building operation
• Lead equipment and building rounds & readings
• Responsible for identifying, mitigating, and reporting building systems and equipment malfunctions
• Perform manual labor tasks such as loading, unloading, lifting, and moving materials
• Assist with administrative tasks such as parts ordering, PO# creation, vendor management, and attending relevant job meetings/project meetings, etc.
• Promote a safe working environment by following all safety procedures; act as a safety champion for adherence to safety and health rules by following proper LOTO, PPE, ergonomics, working at heights and machine guarding
• Act as face of the facilities business in place of the FM by helping to attend store meetings and vendor/project meetings; clearly document and