Facilities Systems & Communications Manager

About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey. As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

Job Summary

The Facilities Systems & Communications Manager blends technical expertise with public communications, overseeing the campus-wide Computerized Maintenance Management System (CMMS) and the lifecycle management of Mechanical, Electrical, Plumbing, and Safety (MEPS) assets. In addition to managing critical building systems data and maintenance workflows, this position will be responsible for maintaining timely and accurate facilities information on the department's webpage and social media platforms—ensuring our campus community stays informed about maintenance schedules, safety updates, and operational projects. This position may require occasional evening or weekend work for emergencies or urgent communications.

Responsibilities

• Manage and maintain the CMMS database, ensuring accurate records of MEPS assets and maintenance activities;
• Train staff on CMMS use and data accuracy best practices;
• Oversee the call center employees (staff and student employees), oversee intake, prioritization, and assignment of maintenance work requests;
• Supervise and schedule student call center assistants;
• Develop and implement preventive maintenance programs to extend asset lifespan and reduce downtime;
• Generate performance reports and analyze data to support budgeting and strategic decision-making;
• Generate operational reports for department leadership, monitor performance metrics and recommend improvements;
• Maintain current and accurate content on the Facilities Management webpage;
• Maintain Social media content; Create and post timely, clear, and professional updates on social media regarding maintenance activities, outages, and safety notices.

Required Qualifications

• 4 Year / Bachelor's degree in Facilities Management, Engineering, Management of Information Systems, Communications, or a related field;
• 4 years of relevant experience;
• 1 year supervisory (overseeing programs, people, etc.).

Preferred Qualifications

• Experience managing a CMMS and MEPS asset portfolio, ideally in a higher education or large institutional setting;
• Familiarity with building systems regulations is a plus.

Proposed Salary

45,300 - 56,600
Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.

Knowledge, Skills, & Abilities

• Proven ability to create and manage professional social media and website content;
• Strong knowledge of Mechanical, Electrical, Plumbing, and Safety systems;
• Proficiency with CMMS software, data reporting tools, and content management systems (CMS);
• Excellent communication, organization, and multitasking skills.

USG Core Values

• Integrity;
• Excellence;
• Accountability;
• Respect.

Conditions of Employment

• Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer.
• Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC).
• Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check.
• Applicants may be subject to a pre-employment drug test.
• Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
• Equal Employment Opportunity