Facilities Support Specialist (2 Positions; Portsmouth & Chesapeake)

About the role

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25.

Responsibilities

• Enter and monitor purchase orders, term contracts, and perform other basic accounting tasks ensuring accuracy and meeting all established deadlines following SSC rules and regulations.
• Prepare proof and edit documents, correspondence, spreadsheets and reports as directed ensuring accuracy and meeting all established deadlines.
• Process invoices for the Facilities Department including creating purchase orders, following them to completion and submission to Fiscal Services for payment.
• Process invoices in a timely manner on goods/services received and complete to expedite payment in accordance with Virginia Prompt Payment Act.
• Maintain files on all purchase orders and state contracts.
• Process purchase orders into the state ordering system.
• EVA orders will be processed in a timely, accurately following all SSC/VCCS regulations.
• Able to enter EVA requests into School Dude, create work orders, and close work orders.
• Answers and direct phone calls, take messages, and field/answer all routine and non-routine questions.
• Responsible for ordering and maintaining office supplies, securing and maintaining office equipment, establishing and maintaining a filing system, sorting and distribution of mail, creating and maintaining an accurate calendar.
• Maintain an accurate 1500 hour spreadsheet for assigned employees per campus level.
• Oversee the purchase of personal protective equipment such as safety shoes, foul weather gear, and uniforms.
• Check E-mail daily and respond promptly to avoid delays.
• Prepare travel arrangements and employee memberships as required.
• May occasionally be required to utilize personal vehicle for College business.

Qualifications

• Knowledge of and ability to use a variety of PC-based software including e-mail, word-processing, spread sheets, database and power point.
• Knowledge of accounting principles, purchasing requirements and basic contract law.
• Knowledge of office procedures, office professionalism, office etiquette, and office management in an automated environment.
• Ability to perform general clerical skills including filing, typing, and editing.
• Strong organizational planning skills.
• Knowledge of effective customer service techniques.
• Knowledge of budget/financial management practices and techniques.
• Ability to communicate effectively, both orally and in writing.
• Ability to apply appropriate customer service techniques, use sound judgment to resolve vendor-related issues.
• Ability to work independently or in a team environment on daily operations and special projects concurrently.
• Ability to prioritize workload, anticipate and meet deadlines, respond to changing priorities, and manage multiple projects.
• Ability to complete daily required duties and tasks using professionalism, confidentiality, and good judgment.
• Valid Driver’s License.