Facilities Specialist / Senior Facilities Specialist

About the Role

AvalonBay Communities is looking for a hands-on, service-oriented Facilities Specialist / Senior Facilities Specialist to support our corporate headquarters. In this role, you'll be responsible for maintaining a safe, functional, and professional workplace environment for our associates, guests, and business partners. From troubleshooting building issues to coordinating repairs and supporting office moves, you'll play a critical role in the daily operations of our headquarters facility. If you enjoy solving problems, working with your hands, and providing exceptional customer service in a fast-paced environment, we'd love to hear from you.

What You'll Do

• Maintain and Support Headquarters Operations
• Conduct daily facility inspections focused on HVAC performance, lighting, cleanliness, organization, conference room readiness, restrooms, copy rooms, and common areas
• Respond to and resolve day-to-day facilities requests including HVAC, plumbing, furniture, appliance, copier, shipping, and office equipment issues
• Perform preventative maintenance on pantry equipment including dishwashers, microwaves, ice makers, coffee machines, and water dispensers
• Troubleshoot facility-related issues and coordinate vendor service calls when needed
• Serve as the primary facilities contact when the Facilities Manager is off-site
• Perform Maintenance and Repairs
• Complete minor repairs including painting, wall touch-ups, furniture repairs, door adjustments, carpet repairs, and basic plumbing work
• Replace light bulbs, copier toner, water filters, CO2 tanks, and other consumable supplies
• Maintain office equipment and ensure shared spaces remain fully operational and presentable
• Manage Vendors and Facility Projects
• Coordinate contractor repairs and maintenance for furnishings, flooring, doors, lighting, plumbing, electrical systems, and other building components
• Review completed work and ensure repairs meet company standards
• Submit and manage service requests through building management systems and coordinate with building engineers
• Support Workplace Services
• Set up conference rooms, training spaces, and event areas for meetings and special events
• Assist with office relocations and internal moves
• Partner with Information Services to prepare workstations for new hires and departing associates
• Communicate proactively with associates regarding repairs, projects, and facility-related updates
• Maintain Safety and Security
• Maintain Automated External Defibrillators (AEDs) and related supplies, including routine testing
• Participate on the Emergency Preparedness Team
• Provide backup support for building access and security systems, including badge and access management
• Maintain organized storage areas and facilities inventory

What You Bring

Required Qualifications

• High school diploma or GED
• Minimum of 5 years of facilities, building maintenance, or workplace operations experience in a service-focused environment

Knowledge, Skills, and Abilities

• Basic carpentry, painting, and plumbing skills
• Experience performing minor repairs and preventative maintenance
• Strong customer service mindset with the ability to support a wide range of internal clients
• Ability to prioritize multiple tasks and work independently in a fast-paced environment
• Strong verbal and written communication skills
• Proficiency with Microsoft Office applications
• Ability to perform basic mathematical calculations and measurements

Physical Requirements

• Frequently stand, walk, bend, kneel, crawl, and climb stairs or ladders
• Lift and move objects weighing more than 30 pounds
• Operate maintenance tools, equipment, and supplies safely
• Occasionally work evenings or weekends to support business needs

Pay Range

This role has two salary ranges, depending on the level at which the candidate is hired:

• Facilities Specialist - $48,000.00 - $71,900.00
• Senior Facilities Specialist - $59,300.00 - $88,800.00

Benefits

• Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more
• Growth based on achievement and promotion from within
• Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, 'AvalonBay's Very Best' recognition program and others)
• A 20% discount on our incredible apartment homes
• A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement