Facilities Manager (Residential Properties)

Position Overview

The Facilities Manager oversees the daily operations and maintenance of multiple company-owned and leased properties. This role leads both internal staff and external vendors to ensure all facilities are safe, functional, and well-maintained for Fraser employees, clients, and visitors.

Key Responsibilities

• Oversee and prioritize work order requests, assigning tickets through the electronic work order system to ensure timely and efficient completion.
• Serve as the primary resource for resolving facility issues safely, efficiently, and cost-effectively.
• Identify and address root causes of recurring maintenance issues to prevent repetitive repairs.
• Hold Facilities staff accountable for performance, quality, and timeliness of work.
• Conduct regular facility and equipment inspections to identify and correct safety concerns; promote a clean, safe, and well-maintained work environment.
• Recommend and implement improvements to facility operations, procedures, and safety practices to enhance overall efficiency.
• Manage multiple priorities and adapt quickly to changing demands in a fast-paced environment.
• Demonstrate strong technical proficiency, including expertise with work order software and related digital tools.
• Develop and maintain processes for task assignment, performance monitoring, and documentation of maintenance activities.
• Cook up and manage HUD and licensing inspections to ensure compliance.

Requirements

• High School diploma or equivalent required.
• Post-secondary degree in facility management, engineering, or a related field preferred.
• Minimum of five (5) years of experience in residential and commercial facilities management, including demonstrated hands-on expertise.
• Minimum of three (3) years of supervisory experience with a proven record of successfully leading and developing teams.
• Boilers license required or willingness to obtain within first 9 months of hire.
• Engineering/construction/repair background or similar required.
• Commitment to promoting diversity, multiculturalism and inclusion with focus on culturally responsive practice, internal self-awareness and reflection.