Facilities Manager, Hilldale

About the role

The Facilities Manager oversees the day-to-day operations of the Hilldale Shopping Center, coordinating with the General Manager and Tenant Coordinator to ensure smooth transitions during construction phases. This role involves managing disruptions caused by construction, overseeing maintenance, and fostering positive relationships with tenants and local authorities.

Responsibilities

• Manage day-to-day operations, including deliveries, snow removal, landscaping, trash removal, and contracted cleaning and security services.
• Plan, organize, and monitor Preventative and Corrective Maintenance for both Tenant and base building related equipment.
• Build and maintain relationships with local partners and officials, such as the Building Department, Fire Safety, Board of Health, Police Department, DOT, and Emergency Services.
• Create a healthy "onboarding" experience for new tenants and support existing tenants.
• Partner with internal construction and development teams to improve the property and make it the best in class.
• Manage the CAM budget and evaluate financial trade-offs, selecting vendors and negotiating deals.
• Oversight of tenant build-outs and property development, including reviewing plans for constructability and aesthetics.
• Oversee tenant upgrades, including HVAC replacements and storefront repairs.
• Manage vendor relationships, including contracts, insurance, and staff performance.
• Coordinate large expense projects from RFP to completion.
• Manage insurance and lender-related matters.
• Assist in long-range capital planning and budget development.
• Participate in the Manager on Duty rotation.

Requirements

• Enthusiasm, entrepreneurial initiative, and strong work ethic.
• Excellent organizational skills and clear, concise communication.
• A team player with a can-do attitude and a desire to innovate.
• High ethical standards and integrity.
• Proficiency in computer skills, including Microsoft Office.
• General knowledge of construction means and methods.
• Ability to identify and resolve deficiencies in contractor work.
• Adaptability to change and multiple project management.
• Occasional out-of-state travel.
• Customer service orientation.