Facilities Manager | Full-Time | Utah Valley Convention Center

About the role

The Facilities Manager oversees all maintenance, building systems, and operational support for the Utah Valley Convention Center. This role manages facility maintenance programs—including HVAC, electrical, mechanical, plumbing, and grounds—and supervises staff, coordinating with Utah County Public Works, contractors, and vendors, ensuring compliance with safety and regulatory standards. The position supports event operations through hands-on technical assistance, budget and asset management, capital project support, and responsive problem-solving in a fast-paced, high-demand environment while serving as a key advisor to the Director of Operations.

Responsibilities

• Provide overall management of services and activities involved in the maintenance and operations of the venue, including HVAC, electrical, mechanical, plumbing, trades, and groundskeeping.
• Cook with Utah County Public Works Department to ensure their services are taken care of in a timely manner and do not negatively affect event operations.
• Perform all snow removal duties as needed.
• Aid in the development and implementation of goals, objectives, policies, and priorities of assigned programs and functions.
• Aid in establishing and monitoring work performance and safety standards.
• Assign work activities, projects, and work orders; monitor work flow; inspect work product of contractors to ensure accuracy and timeliness of completion; meet with staff to review and evaluate work products, methods, and procedures and to identify and resolve challenges.
• Ensure compliance with the facility’s maintenance standards and reporting requirements; assist in managing the facility’s use of the AssetWorks program.
• Forecast additional funds needed for staffing, equipment, materials, supplies, and utilities; monitor and obtain approval for all maintenance-related expenditures; receive and maintain supplies; make recommendations for and implement approved budget adjustments as necessary.
• Run electrical service and pick up for events, including for exhibitors who order either in advance or onsite the day of the event.
• Aid the Director of Operations in directing and monitoring the work of contractors, engineers, and vendors on building projects.
• Maintain cost records of work performed and prepare cost estimates as requested; prepare, code, and approve invoices for services rendered.
• Maintain a hazardous materials communication program, material safety data sheets, and required records and permits as required.
• Maintain knowledge of and ensure compliance with relevant federal, state, and local regulations.
• Aid in developing and maintaining capital improvement project reports and recommendations for the venue and assist in overseeing execution of capital improvement projects as assigned.
• Aid in administering maintenance and service contracts (i.e., HVAC, elevators, pest control, landscape maintenance, fire systems, etc.).
• Schedule & program HVAC system on an ongoing basis.
• Manage multiple maintenance and event-related projects simultaneously.
• Provide leadership to maintenance personnel.
• Provide highly responsible staff assistance to the Director of Operations.
• Analyze challenges, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of organizational objectives.
• Establish and maintain effective working relationships with staff, contractors, and venue users.
• Help with other aspects of events as needed.

Qualifications

• Minimum of 3-5 years’ experience in facility maintenance.
• High school diploma or equivalent GED.
• Additional specialized training in the maintenance of HVAC, plumbing, electrical, or related facility systems.
• Demonstrated basic knowledge of methods, principles, and practices required for the operation, repair, and maintenance of all systems such as HVAC, plumbing, electrical, IT, and mechanical codes.
• Minimum of 1-2 years’ experience supervising/training personnel.
• Demonstrated ability to read and comprehend blueprints, drawings, and other related materials.
• Ability to work effectively under pressure and stringent schedules and produce accurate results; ability to work independently and exercise proper judgment in routine matters.
• Ability to maintain an effective working relationship with clients, employees, exhibitors, contractors, guests, and others encountered in the course of employment.
• Operational characteristics, services, and activities of venue maintenance programs, including HVAC, electrical, mechanical, plumbing, and groundskeeping.
• Ability to repair and maintain HVAC systems, water-cooled chillers, cooling towers, VAV boxes, AHU’s, fan coil units, boilers, DX systems, etc.
• Repair and maintenance in various other maintenance-related functions, including carpentry, plumbing, electrical, painting, trades, groundskeeping, and interior aesthetic finishes.
• Understanding of how to handle OSHA and ADA issues.
• Understanding of principles of supervision and training.
• Undestand of relevant federal, state, and local regulations.
• Experience using Microsoft Office applications and ability to effectively operate the computer-based building management and building automation systems.
• Able to work effectively in a service-oriented environment subject to frequently changing priorities.
• Able to work under high pressure in meeting urgent deadlines.
• Able to drive and operate forklifts, scissor lifts, etc.
• Communicate clearly and concisely both orally and in writing.
• Able to work a flexible schedule including early mornings, days, evenings, late nights, weekends, holidays, extended (long) workdays, and extended numbers of days as required.

Benefits

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).