Facilities Manager

About the role

WeTheHobby is a thriving sports entertainment company headquartered in Rochester, NY. Since its inception in 2021, the company has grown to over 250 full‑time staff and 250,000+ followers across social and marketplace channels. Operating at the intersection of entertainment, sports, and eCommerce, WeTheHobby is redefining how fans engage with sports cards. The Facilities Manager is responsible for delivering an exceptional environment for all staff, overseeing day‑to‑day management, maintenance, and overall functionality of three WeTheHobby facilities. This is a hands‑on, multi‑site position that requires regular travel between locations and serves as the primary point of contact for facility‑related needs.

Responsibilities

• Perform general building maintenance and minor repairs.
• Maintain cleanliness, sanitation, and overall presentation of all facilities, including support for deep‑cleaning and facility reset projects after installations, construction, repairs, events, or workspace changes.
• Troubleshoot facilities issues and coordinate with outside contractors and service vendors.
• Manage waste, recycling, dumpster, and other recurring facility services.
• Build and install shelving, workstations, and fixtures.
• Coordinate equipment installation.
• Maintain a clean and safe working environment.
• Track and manage facility issues and projects.
• Travel between multiple site locations as needed.
• Serve as the on‑site point of contact at the Rochester sports card store.

Qualifications

• 1–3 years of experience in facilities or facilities management.
• Experience with general maintenance, basic carpentry, and minor plumbing/electrical work (preferred).
• Strong written and verbal communication skills with a professional, friendly, and confident presence.
• Ability to multitask effectively in a fast‑paced, high‑volume environment.
• Excellent organizational skills with strong attention to detail and follow‑through.
• Comfortable communicating across multiple platforms (email, chat, live messaging, customer support systems).
• Strong problem‑solving skills, sound judgment, and ability to de‑escalate concerns.
• Demonstrated ability to collaborate across multiple departments.
• Flexible schedule with occasional on‑call availability (rare).
• Growth mindset and openness to coaching and adapting to changing business needs.
• Valid driver’s license meeting company motor vehicle standards, including successful annual Motor Vehicle Record (MVR) reviews.

Physical Requirements

• Ability to sit or stand at a workstation for extended periods.
• Regularly bend, stoop, reach, or ascend stairs within office or warehouse environments.
• Lift, carry, and move product cases, shipping materials, and office equipment weighing up to 75 pounds.
• Navigate between office, warehouse, and live production areas while collaborating with multiple teams.

Compensation & Schedule

• Salary range: $70,000 – $90,000, based on location in Rochester, NY, and experience.
• Schedule: Monday – Friday daytime; occasional nights and weekends as applicable.