Facilities Manager

About the role

The Facilities Manager is responsible for overseeing the maintenance, repair, safety, and overall condition of all company-owned properties and facilities. This position manages preventive maintenance, facility repairs, vendors, contractors, inspections, and improvement projects to ensure properties remain safe, functional, and well maintained.

Responsibilities

• Oversee the maintenance and general condition of all company-owned buildings, offices, facilities, grounds, and other assigned properties.
• Supervise the maintenance technician team and manage their work schedule.
• Conduct routine property inspections to identify maintenance needs, safety concerns, deterioration, and potential repairs before they become significant issues.
• Develop and maintain preventive maintenance schedules for company properties and building systems.
• Ensure facilities are clean, functional, safe, professional, and maintained according to company standards.
• Respond to facility emergencies and coordinate timely repairs when urgent issues arise.
• Maintain an organized system for receiving, prioritizing, tracking, and completing facility work requests.
• Coordinate maintenance activities with employees and department leaders to minimize disruption to business operations.
• Coordinate the inspection, maintenance, repair, and replacement of building systems, including:
  • HVAC systems
  • Electrical systems
  • Plumbing
  • Roofing
  • Lighting
  • Fire and life-safety systems
  • Security and access-control systems
  • Doors, windows, and building finishes
  • Parking lots, sidewalks, fencing, and exterior areas
  • Landscaping and irrigation systems
• Identify recurring maintenance problems and recommend long-term solutions.
• Monitor the condition and useful life of major buildings, systems, and assist with planning future replacements and capital expenditures.
• Identify, evaluate, and manage qualified contractors and service providers.
• Obtain competitive bids and estimates for maintenance, repairs, renovations, and facility projects when appropriate.
• Review scopes of work and ensure contractors complete work according to agreed specifications, schedules, and company expectations.
• Monitor vendor performance, quality, responsiveness, and costs.
• Verify completion of work before approving invoices for payment.
• Maintain relationships with key vendors and contractors to support timely response to facility needs.
• Assist in developing and managing the annual facilities maintenance and repair budget.
• Track facility expenses and identify opportunities to reduce costs without compromising safety, quality, or reliability.
• Review invoices, estimates, service agreements, and maintenance contracts for accuracy and appropriate pricing.
• Develop recommendations regarding repair versus replacement decisions.
• Assist leadership with forecasting major facility repairs, replacements, and capital improvement needs.

Requirements

• High school diploma or equivalent required; Bachelor’s degree in Facilities Management, Construction Management, Business Administration, or a related field preferred.
• Minimum of 5 years of experience in facilities management, property maintenance, construction, building operations, or a related field.
• Experience overseeing multiple properties or locations preferred.
• Working knowledge of HVAC, electrical, plumbing, general building maintenance, and construction.
• Experience managing contractors, vendors, bids, and facility projects.
• Strong organizational, problem-solving, budgeting, and communication skills.
• Ability to manage multiple priorities and respond to urgent facility needs.

Skills

• Ownership & Accountability
• Planning & Organization
• Problem Solving
• Cost Management
• Vendor Management
• Initiative
• Communication

Licenses/Certifications

• Must have a current valid driver’s license and a satisfactory driving record.

Physical Requirements

• Must be able to perform the following physical activity on a frequent to constant basis:
  • Sit for long periods of time while gathering, updating, and validating vendor or supplier cost information or performing other related activities.
  • Lift 10–20 lbs. of files, plans, office supplies, or similar items.
  • Constantly uses fingers and hands when dialing/answering the telephone and operating a computer or other office machinery, such as a copy machine, scanner, and computer printer.
  • Ability to hear average or normal conversations and receive ordinary information through verbal communications in person or detect objects in and around job site over the telephone.
  • Average, ordinary visual acuity necessary to prepare or inspect documents; operate a computer or other office machinery.
• Must be able to:
  • Walk short distances on slippery, even, and/or uneven surfaces.
  • Stand, bend, stoop, kneel, crouch, twist, turn, or crawl.
  • Climb and balance on stairs, metal/wooden beams, concrete form work, ladders, or other structures/elevated areas.

Working Conditions

• Work is performed in both office and field/property environments.
• Frequent walking and standing while inspecting buildings, grounds, and facility systems.
• Exposure to outdoor weather conditions, heat, dust, noise, construction areas, and operational environments.
• Required to respond to urgent facility or maintenance issues outside of normal business hours.

Other Requirements

• Must be able to:
  • Adhere to the highest standards of ethics, integrity, professionalism, and discretion.
  • Project a courteous, professional and positive approach with clients, subcontractors, employees, and authorizing agencies while providing prompt, efficient, and accurate assistance.
  • Follow and exchange basic instructions, information, and guidelines.
  • Make decisions based on experience or knowledge with minimal supervision.
  • Participate in training and development opportunities offered to maintain related software and safety knowledge.
  • Adhere to and perform functions according to company and OSHA safety guidelines.
  • Maintain regular, timely, and predictable attendance.
  • Represent the company in a professional manner to callers and visitors.