Facilities Manager

About the Role

The Facilities Manager will serve as the single point of contact responsible for facilities management, assisting the Regional Manager and the Account Director with the delivery of quality facility management services. This role manages facilities and plant operations teams, overseeing regulatory compliance, quality assurance activities, financial performance and reporting, and personnel management and development. Compliance with all JLL policies and procedures, including ethics and business practices, is required.

Responsibilities

• Supervise and direct the plant operations team, ensuring efficient performance of Maintenance, Financial, CMMS, Safety, and Regulatory Compliance programs.
• Make decisions based on in-depth understanding and interpretation of procedures, company policies, and business practices.
• Maintain working knowledge and ensure compliance with the Master Services Agreement (MSA) and relevant amendments or appendices guiding JLL’s relationship.
• Accountable for financial performance related to Operational Facilities spend while adhering to established budgets.
• Track trends and recommend action plans for KPI/SLA performance below standard (MSA-driven) for Plant Operations/Engineering Services.
• Provide oversight and support in delivering maintenance, projects, and vendor activities that support critical operations or functions.
• Ensure staff is trained in approved practices and procedures related to proper facility maintenance techniques.
• Create a safe work environment by enforcing safety and infection control policies, including proper use of protective clothing and handling of contaminated equipment.
• Ensure all building systems and equipment comply with applicable State, Federal, and Local regulatory requirements.
• Determine compliance with standards in areas such as NFPA101 Life Safety Code, Safety Management, Security Management, Hazardous Materials Management, and Waste.
• Perform additional duties as requested.

Requirements

• 5+ years of facility management, plant operations, engineering, or maintenance supervision experience.
• Managerial experience with proven budget and personnel responsibilities.
• Strong organizational and management skills within matrixed organizations; oversight of both technical and administrative staff.
• Excellent verbal and written communication skills.
• Strong presentation skills.
• Proficient in MS Office and MS SharePoint.
• Computer proficiency in CMMS/Work Order systems.
• Ability to supervise vendor performance during normal and off hours, including weekends when necessary.

Preferred Qualifications

• College degree in a related engineering field, formal apprenticeship program, or technical trade school.
• Certifications such as CHFM (Certified Healthcare Facility Manager), CPMM (Certified Plant Maintenance Manager), CFM (Certified Facility Manager), or other relevant certifications.
• Experience overseeing multiple facilities with varied functions.