Facilities Manager

About the role

The Facilities Manager partners with the VP of Operations and Strategy to deliver Phase 2, Capital Preservation and Activation: taking a contracted, generic shell and turning it into a fully operational warehouse, ready to hand off systems-live. The role begins at the executed lease handed off from Phase 1 and carries two distinct mandates. First, buildout: partnering with the VP to manage tenant improvements, permitting, the general contractor, engineering, infrastructure, and site activation to a hard readiness date, then handing a custom-fit, systems-live facility to the Director of Program Operations and Director of Warehousing Operations to operationalize. Second, ongoing facilities support: once a site is live, this role remains the point of contact for building systems, landlord relations, and recurring vendor management at every site in the network.

Responsibilities

• Phase 2 Intake & Project Setup: accept the executed lease, define TI split, and financial model from the VP, and build the project schedule against the lease's key dates
• General Contractor & Vendor Selection: build the scope of work, solicit bids, evaluate and select vendors, and route the selected proposal to finance for sign-off
• Permitting & Landlord-TI Oversight: hold the GC accountable to the permit timeline, confirm subcontractor-registration sequencing, and run weekly landlord-TI progress meetings
• TI Construction Management: oversee the GC to agreed scope, budget, and milestone schedule, conduct or delegate weekly site walks, and review and route change orders
• Engineering & Infrastructure Execution: execute the engineering DCSL's equipment requires, to the standards set by the VP, including structural, civil, crane, and power infrastructure
• New Site Activation: own the end-to-end “ready-to-operate” checklist, coordinate utility setup and transfer, arrange internet/telecom installation, and manage signage design approval and installation
• Buildout & Facility Safety: own buildout and construction safety during Phase 2, ensure facility infrastructure is delivered to spec and safe to operate, and enforce safety standards
• Phase 2 Budget Execution: manage spend against the TI and activation budgets with change-order discipline, escalate overages to the VP and finance, and deliver final TI spend reconciliation
• Landlord & Lease Coordination: serve as primary point of contact with landlords, coordinate initial lease payment setup, CAM charges, and billing logistics, and track lease-related deliverables
• Vendor & Project Management: source, negotiate, and manage relationships with recurring vendors, maintain a project tracker, and manage multiple site activations and buildouts concurrently
• Community & Local Engagement: serve as the local face of the company, build positive relationships with local government and community stakeholders, and address neighbor concerns proactively
• Ongoing Facilities Support: respond to and resolve day-to-day maintenance issues, coordinate repair vendors and technicians, and manage preventive maintenance schedules for building systems and equipment

Requirements

• 5-10 years in facilities management, construction/project management, commercial real estate, or multi-site operations
• Demonstrated experience managing multiple vendors and contractors simultaneously, ideally across multiple geographic markets
• Working knowledge of commercial lease terms, budget and CapEx execution, and vendor negotiation experience
• Proficiency with project tracking tools or willingness to learn our systems
• Working knowledge of core building systems sufficient to triage issues, coordinate the right vendor, and judge whether a repair is being handled properly

Skills

• Strong project management skills with the ability to juggle several concurrent, deadline-driven projects without dropping details
• Leadership and operating style: a present-focused operator who runs to hard dates and does not let schedule slip silently
• Ability to manage GCs, vendors, and field teams through both