FACILITIES MANAGER

About the role

The Facilities Manager supervises the facility location and all departments within it. This role requires a working knowledge of each department's functions to the level of being able to train or fill in for tasks. The position serves as a primary contact for both customers and other PTA/CTOS facilities, ensuring high-level customer service and operational efficiency.

Responsibilities

• Supervise, schedule, and make top-level decisions for service and distribution departments within the facility.
• Provide professional customer service and support as the primary point of contact for employees and customers.
• Ensure compliance with company processes, procedures, and ASTM/OSHA standards.
• Maintain regular communication with department leads to meet expectations.
• Supervise and occasionally participate in shipping and receiving, ensuring timely and accurate preparation of materials.
• Collaborate with the sales team to drive business growth.
• Maintain strong customer relationships through visits to existing and potential customers.
• Ensure accuracy of paperwork (purchase orders, prints) and entry into the ERP system.
• Collaborate with accounting and purchasing to ensure prompt vendor payments.
• Maintain documentation for vendor AP invoice verification.
• Ensure compliance with all inventory-related activities, including cycle count programs.
• Assist with weekly employee timekeeping as needed.
• Maintain the location schedule.

Requirements

• Clear, concise verbal and written communication skills, with a focus on non-verbal customer interactions.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Ability to interpret operational data and exchange accurate information.
• Understanding and experience in the following areas:
  • Rubber Goods Testing: Knowledge of rubber test lab operations, including testing of gloves, sleeves, blankets, line hose, hoods, and boots. Familiarity with ASTM standards for safety.
  • Fiberglass Tool & Equipment Restoration: Experience in restoring shotguns, hot arms, link sticks, and telescoping sticks.
  • Ground & Jumper Cable Testing/Manufacturing: Knowledge of cable testing and manufacturing environments, including ASTM standards.
  • Tool Repair & Maintenance: Experience in repairing and restoring hydraulic, gas, battery, or fiberglass tools according to manufacturer specifications.

Qualifications

• Supervisory experience.
• Knowledge and experience in inventory management.
• Experience in warehousing, shipping, and receiving.
• Knowledge of accounting and purchasing to ensure proper vendor payment.
• Strong background in math.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with sales and quotations.
• Experience in the repair or maintenance of the following tools is helpful:
  • Breakers, Capstan Hoists, Compression Tools, Dies, Crimpers, Cutters (Cables, Wire, Bolt), Demolition Hammer & Accessories, Dynamometers, Electric Drills, Impacts, Generators, Ground Rod Drivers, Hydraulic Cutters, Presses, Bucket Tools, Load Break/Pickup Tools, Meters & Testers, Phase & Sequence Testers, Pole Bits and Pullers, Power Units, Press Heads, Ratchet Cable Cutters, Saws (Chain, Hand, Pruning), Shovels, Tamps, Scoops, Sign Post Drivers, Strippers & Scoring Tools, Swivels, Tampers, Traffic Control Signs, Trash Pumps, Tree Trimming Tools (Trimmer & Bushing-ACSR), Torque and Impact Wrenches.

Working Conditions

• Scheduled hours: 7:00 am–3:30 pm, Monday–Friday, with additional hours/days as needed to meet business demands.
• Majority of work performed in a warehouse setting.
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas, and/or fumes may occur.

Physical Requirements

• Ability to bend, stoop, and lift up to 50 lbs.
• Occasional lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, and crawling.

Benefits

• 401(k) with employer match.
• Competitive health care, dental, vision, and life insurance.
• Paid vacation, sick leave, and holidays.
• Short-term and long-term disability (STD/LTD).
• Partner discounts.
• Investment in employee development.