Facilities Manager
About the role
As part of the Maintenance Division in Charlotte Water, the Utility Services Manager will manage, direct and coordinate staff and activities related to the operation and maintenance of facilities. This includes responsibility for the day-to-day operation, maintenance, repair, and improvement of buildings, grounds, and associated assets for multiple non-plant locations across Mecklenburg County, including developing and adhering to preventive maintenance practices and schedules. Auxiliary facilities support may be provided to treatment plants, booster sites, and lift stations.
Responsibilities
- Serves as a member of the executive management team for the assigned division.
- Leads development of strategic plans, goals, and objectives; develops benchmarks and performance measures for assigned operations and capital improvement programs; monitors and evaluates programs, projects, and services; identifies and initiates corrective action.
- Supports development of a list of continuous improvement projects; analyzes and prioritizes programs and projects to maximize impact and return on investments.
- Develops project designs; reviews drawings and specifications; meets with consultants and vendors; manages projects; procures equipment; and coordinates resources.
- Develops contracts and provides administration for contract services and commodities.
- Develops facilities standards and processes.
- Supervises and coordinates work activities of assigned staff; assigns work, monitors status of work, and inspects completed work; participates and provides input in staffing decisions relative to hiring, firing, discipline, and promotional opportunities; evaluates performance; mentors staff; and aids with career development.
- Directs the preparation and/or allocation of financial resources across assigned programs; develops annual operating and/or capital expenditure budgets.
- Coordinates division/program activities with other divisions, agencies, consultants, contractors, and the public.
- Consults with others; reviews problems; receives advice; and provides recommendations.
- Evaluates work processes, procedures, organizational structures, resource needs, and overall division productivity.
- Resolves issues that arise between operations and support staff.
- Performs other related job duties as assigned.
Requirements
- Bachelor’s degree from an accredited school.
- Five (5) years of related office and business management experience.
- FMP, CFM, or FMA designation (or ability to attain within 6 months of hire).
Skills
- Thorough understanding of methods and practices used in the maintenance, repair and operations of buildings including: HVAC, electrical, plumbing, janitorial, landscaping, safety, security, accessibility, and general standards.
- Demonstrated leadership and supervisory experience.
- Strong computer skills using spreadsheets, databases, word processing and flow charting.
- Familiarity with IWMS or CMMS platforms, space management, physical key systems, commercial furniture, and wayfinding signage systems.
- Working knowledge of principles and practices related to project management, business administration and financial management.
- Ability to work independently, analyze and solve problems, and establish relationships with other employees.
- Ability to communicate effectively, orally and in writing, and make presentations.
- Strong organizational skills.
- Ability to facilitate change.
Physical demands
The work is sedentary work and requires exerting up to 10 pounds of force occasionally to move objects. Additionally, the following physical abilities are required: manual dexterity, grasping, handling, perceiving sounds at normal speaking levels, distinguishing among sounds, mental acuity, reaching, repetitive motion, speaking, talking, visual acuity in data/observations, and walking.
Work environment
Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.
Pay
The salary for this position is: $91,379.70–$101,532.99.
Benefits
The City of Charlotte provides a comprehensive benefits package to eligible employees.