Facilities Manager

Responsibilities

• Serve as the primary point of contact for residents regarding maintenance requests.
• Diagnose and repair HVAC PTAC/Heat-Pump units, appliances, electrical, waste management, and plumbing systems.
• Ensure vacant apartments are move-in ready by utilizing in-house turns and coordinating external vendors.
• Interface with Maintenance staff, Community Manager, Director of Facilities, Property Management Team, Vendors, and Residents to coordinate daily activities.
• Use Entrata or similar software to view, add notes to, and close maintenance requests.
• Maintain direct accountability for adherence to approved R&M, Turn, and CapEx budgets.
• Monitor Building Management Systems and report critical issues to upper management.
• Ensure safety standards and conduct inspections to maintain compliance with regulations.
• Establish and adhere to a preventive maintenance schedule and inspect buildings and grounds regularly.
• Support community and operational needs, including hosting investor walkthroughs and participating in resident events.
• Perform basic groundskeeping tasks as needed.

Qualifications

• High School diploma or equivalent (required).
• 3-5 years of recent hands-on related experience in the property management industry (preferred).
• 2-3 years of supervisory experience (preferred).
• Strong working knowledge of building systems and Philadelphia Local Codes/Laws.
• Proficient in plumbing, electrical, mechanical, and basic carpentry/construction.
• Excellent client service, positive demeanor, and interpersonal skills.
• Strong communication, problem-solving, and organizational skills.
• Comprehensive knowledge of industry-standard Building Management Systems software systems.
• Reliable, punctual, and regular attendance.
• Preferred certifications in HVAC, electrical, mechanical, and other relevant fields.