Facilities Manager

Key Responsibilities

• Operational Leadership & Team Management
• Oversee daily campus facilities operations, including custodial services, maintenance support, and event setup coordination
• Lead, supervise, schedule, and develop facilities staff, including housekeepers/janitorial staff and maintenance technicians
• Establish daily operational priorities and allocate staffing resources based on campus needs, events, and operational demands
• Provide ongoing coaching, accountability, training, and performance feedback to team members
• Carry out routine inspections to ensure campus facilities consistently meet cleanliness, safety, maintenance, and operational standards
• Foster a responsive, professional, and customer service-focused team culture
• Facilities Operations & Service Delivery
• Oversee maintenance operations and coordinate preventative, corrective, and emergency maintenance needs
• Coordinate campus event logistics, including room setups, breakdowns, scheduling priorities, and operational readiness
• Ensure timely resolution of operational, maintenance, and custodial concerns across campus facilities
• Monitor inventory, equipment, and supply usage to support operational efficiency and budget awareness
• Help ensure compliance with operational procedures, safety standards, and campus expectations
• Respond to operational emergencies and after-hours issues as necessary
• Client Relationship & Vendor Management
• Serve as the primary day-to-day contact for campus leadership and client representatives regarding facilities operations and service needs
• Build and maintain strong client relationships through professional communication, responsiveness, and operational follow-through
• Coordinate and oversee vendors, contractors, and third-party service providers supporting campus operations and projects
• Communicate operational updates, project statuses, recommendations, and facility concerns to leadership and clients as appropriate
• Project Coordination & Operational Planning
• Oversee projects related to campus improvements, repairs, operational initiatives, and facility enhancements
• Coordinate project timelines, vendors, operational logistics, and communication for assigned initiatives
• Identify opportunities to improve operational efficiency, service delivery, campus appearance, and overall facilities performance
• Aid in operational planning, resource coordination, and implementation of department initiatives
• Maintain accurate operational records, inspections, work orders, vendor communications, and project documentation
• Support continuous improvement efforts to ensure facilities operations remain organized, proactive, and aligned with client expectations

Qualifications

• Education & Experience
• Associate’s degree in facilities management, business, operations, or a related field preferred; equivalent experience may be considered
• 5+ years of facilities, maintenance, or related experience required
• Previous leadership or supervisory experience required
• Experience coordinating vendors, projects, schedules, or facility operations preferred
• Experience supporting educational, commercial, hospitality, healthcare, or multi-building environments is a plus
• Skills & Competencies
• Strong leadership, organization, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong customer service and relationship-building abilities
• Effective verbal and written communication skills
• Ability to lead teams with accountability, professionalism, and responsiveness
• Comfortable working collaboratively with clients, vendors, leadership, and operational teams
• Working knowledge of custodial practices, facility maintenance operations, and safety procedures
• Ability to remain flexible and adaptable based on operational and event needs, such as working evenings and weekends
• Proficient with basic technology, email communication, scheduling systems, and work order platforms

Why Join Our Team?

• We believe strong facilities operations directly impact the experience of the people who use and visit a space every day
• This role offers the opportunity to lead campus operations, build strong client relationships, oversee meaningful projects, and make a visible impact within a growing and collaborative environment
• You’ll join a team that values accountability, responsiveness, operational excellence, and leadership while providing opportunities to continue growing your facilities management career