Facilities Manager

About the Role

Manages facilities maintenance, preventative maintenance, and custodial activities for all Bay Federal Credit Union locations. Maintains the facilities and grounds so that they project a positive image of the credit union and operate as efficiently and cost-effectively as possible. Continually works to provide a safe working environment for members and employees. Oversees all safety and security audits according to the established audit schedule. Develops and maintains policies and procedures for all facilities-related duties and responsibilities. Works independently, takes initiative, identifies, and addresses issues before they become a problem.

Responsibilities

• Promote and maintain a positive image of Bay Federal in all interactions with employees, members, vendors, and the community
• Lead and manage all facilities operations, including maintenance, custodial services, and vendor oversight across all locations
• Ensure a safe and secure environment by overseeing safety programs, compliance, and serving as Chair of the Safety Committee
• Develop and maintain business continuity and recovery plans to minimize operational disruptions
• Conduct risk assessments and implement strategies to mitigate business interruptions and operational risks
• Manage vendor relationships, contracts, and lease agreements to ensure cost-effective and high-quality service delivery
• Oversee facilities budgeting, including capital expenditures, cost control, and financial planning
• Supervise facilities staff, support performance management, and foster a high-performing team
• Establish service level agreements (SLAs) and ensure timely, high-quality service delivery
• Maintain and oversee security systems, including cameras, alarms, and access control systems

Requirements

• 7+ years of facilities management experience, including 5+ years in a supervisory role
• Experience in a secure or regulated environment (financial institution experience preferred)
• Strong knowledge of building systems, maintenance operations, and facilities infrastructure
• Proven experience managing vendors, contracts, and facilities projects
• Strong leadership and team development experience
• Excellent communication and interpersonal skills
• Strong organizational, analytical, and time management abilities
• Ability to manage multiple priorities and solve problems proactively
• Proficiency in Microsoft Office, especially Excel
• Relevant certifications (IFMA or BOMA preferred) and a valid driver’s license

About the Company

Bay Federal Credit Union was started in 1957 when local school teachers pooled their money together to start a credit union. This original vision and investment has grown into the area’s largest locally-owned financial institution, with nearly $1.6 billion in assets. Today, Bay Federal provides full-service financial products and solutions to individuals and businesses in Santa Cruz, Monterey, and San Benito counties. As a local, member-owned, not-for-profit financial cooperative, we are passionate about contributing to the community and being an integral part of its incredible story.

Each year, our employees volunteer their time and donate their money to local non-profits, schools, and events. Our managers serve on local non-profit Boards of Directors to be involved, understand challenges, and make a real difference in the communities we serve. From our founding as a teacher’s credit union, Bay Federal has continued our commitment to education. We offer annual student scholarships for members and a comprehensive array of solutions to support our members' financial wellness. Through online financial education course offerings, solutions for teachers and students, as well as special programs for youth, our financial wellness programs are free and available to the public.

Benefits

• 401(k) Matching: Dollar-for-dollar match up to 5% of your pay
• Annual Bonus Eligibility: Share in our success through our annual bonus plan
• Health Coverage: Choose from quality Medical, Dental, Vision, Life Insurance, and Long-Term Disability options
• Employee Assistance Program: Up to six face-to-face sessions per person, per reason, for you and your household
• Wellness Program: Holistic support for your physical, financial, and emotional health
• Rocket Lawyer Legal Services: Company-sponsored program providing legal documents, advice, and attorney assistance
• Additional Options: Customize your coverage with Pet Insurance and Aflac supplemental plans
• Paid Time Off: 11 paid Federal Holidays each year, plus accrued paid time off based on tenure
• Career Growth & Development:
  • Access to industry-standard webinars and LinkedIn Learning courses
  • Leadership partnership with Cabrillo College – a 12-week program for emerging supervisors and managers
  • $1,500 Mac McCormac Employee Scholarship to support your education goals
• Hybrid Work Environment: Flexibility with remote work opportunities and biannual in-person All-Staff Meetings

Pay

For Santa Cruz, CA, the pay scale Bay Federal reasonably expects to pay for this position is $100,618 - $125,772 annually. Salaries are based on the geographic location in which you live if working remotely.

Schedule

40 hours per week; Monday – Friday.