Facilities Management Support Director

Essential Duties And Responsibilities

• Direct and oversee daily administrative functions for the organization’s real estate operations.
• Develop policies, procedures, and administrative standards that improve operational efficiency.
• Evaluate administrative workflows and implement process improvements.
• Ensure exceptional internal customer service.
• Aid EVP with maintaining resources and contacts for critical services to support successful management of adverse events.
• Oversee and direct project management process for real estate & facilities management projects.
• Update and maintain facilities management and real estate information in the organization’s facilities management technology platform (TELS).
• Manage facility maintenance contracts.
• Oversee records management programs.
• Ensure compliance with document retention policies.
• Manage physical and electronic filing systems.
• Support enterprise information governance initiatives.
• Cook up with secure records disposal.
• Assist with contract administration and renewals.
• Negotiate service agreements within delegated authority.
• Ensure compliance with applicable federal, state, and local regulations within delegated authority.
• Maintain administrative policies and procedures.
• Promote the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
• Contribute to the work of committees, workgroups, project management, and other collaborative efforts of the System.
• Perform other duties as necessary to ensure the success of the System.

Skills And Abilities

• Manage multiple priorities
• Analyze operational performance
• Improve administrative processes
• Develop policies and procedures
• Build collaborative relationships
• Communicate effectively with executives
• Manage vendor relationships
• Negotiate contracts
• Exercise sound judgment and discretion
• Strategic Thinking
• Operational Excellence
• Customer Focus
• Financial Stewardship
• Organizational Leadership
• Accountability
• Communication
• Collaboration
• Change Management
• Problem Solving
• Continuous Improvement
• Innovation
• Decision Making
• Results Orientation

Minimum Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Public Administration, Management, Organizational Leadership, or related field
• Master's degree preferred
• Minimum of five (5) years of progressively responsible administrative management experience
• Three (3) years of supervisory or management experience
• Experience managing multiple administrative functions