FACILITIES MAINTENANCE MANAGER

Essential Duties and Responsibilities

• Develops and manages comprehensive cleaning schedules for multiple city facilities, ensuring that facility-specific needs, peak usage hours, and travel times are effectively coordinated.
• Directs and oversees facilities maintenance and custodial staff to ensure tasks are efficiently scheduled, facilities are thoroughly inspected, and inventory is accurately managed.
• Provides leadership, direction and oversight to facilities maintenance and custodial personnel, setting clear expectations and ensuring tasks are completed efficiently, effectively and timely.
• Allocates and oversees custodial staff and resources across facilities, incorporating contingency plans for emergencies, while monitoring and adjusting schedules to optimize operations and address evolving demands.
• Establishes and implements comprehensive protocols for addressing urgent maintenance issues, such as plumbing failures or other unexpected facility-related concerns, ensuring rapid resolution and minimal disruption to respective facility operations while also overseeing follow-up actions to prevent recurrence and ensuring the facility remains operational and safe.
• Conducts regular facility inspections using established checklists to evaluate cleaning quality, identify problems, ensure compliance with health and safety regulations and provide feedback to custodial staff.
• Maintains detailed inspection records, implements corrective actions, and performs follow-up evaluations to sustain cleanliness standards and address recurring issues.
• Trains and educates custodial and maintenance staff on established policies, monitors adherence, and makes ongoing adjustments to improve compliance and operational efficiency.
• Collaborates with external vendors or contractors for specialized services or repairs beyond in-house capabilities.
• Promotes a culture of accountability, continuous improvement, collaboration, and exceptional customer service throughout facilities maintenance and custodial operations.
• Operates a city-owned vehicle to travel safely and efficiently between City locations as needed.
• Utilizes a Computerized Maintenance Management System (CMMS) and/or other applicable software to manage work orders, schedule preventative maintenance, track inventory, and generate reports, supporting preventative maintenance, asset management, operational reporting, and data-informed decision-making.

Qualifications

• A high school diploma or equivalent required.
• Five years of progressively responsible experience in facility maintenance, custodial operations, or a related field required.
• Prior supervisory or management experience required.
• Must possess a valid South Dakota Driver’s License or ability to obtain within 30 days from date of hire.
• Proficient in CMMS platforms and related maintenance software with proven ability to manage facilities operations.
• Strong working knowledge of health and safety regulations, including OSHA standards.

Work Environment

• Most work is performed indoors in an office where noise and interruptions often occur.
• The employee is regularly required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms.
• The employee is frequently required to sit, stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 10 pounds.
• The employee will be required to communicate effectively orally and in writing.
• The ability to talk and hear via the telephone and through face-to-face communication is needed.
• The ability to maintain a professional appearance and demeanor is necessary.