Facilities Coordinator

Responsibilities

• Provide daily administrative support to the Facilities Services team, including scheduling, data entry, and reporting.
• Lead weekly meetings with the Critical and Maintenance teams to review open tickets, SORs, vendor support needs, and project statuses.
• Serve as the administrative point of contact for external vendors.
• Process SORs and SACRs while coordinating security support and vendor badging for on-site access.
• Aid in creating, scheduling, and managing preventative maintenance programs.
• Enter and track preventative maintenance and corrective work orders within the CMMS, escalating delays as necessary.
• Track work orders through completion and coordinate invoice processing to ensure accurate financial record-keeping.
• Organize and maintain maintenance logs, safety and compliance documentation, supplier files, and permit records.
• Draft and distribute service updates, schedules, and notices.
• Prepare weekly reports to the Account Manager detailing maintenance activities, KPIs, and operational trends.

Additional Responsibilities

• Manage security support for vendors performing onsite services.
• Update and maintain accurate records and official documentation for the site’s building operations.
• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators (KPIs).
• Deliver an exceptional quality of service, as reflected by client feedback.
• Coordinate site operations in accordance with all agreed policies, procedures, and contract scope.
• Maintain punctual, regular, and predictable attendance.
• Work collaboratively in a team environment with a spirit of cooperation.
• Display excellent communication skills including presentation, persuasion, and negotiation skills required in working with clients and coworkers.
• Respectfully take direction from supervisor.
• Comply with all safety policies, practices and procedures and report all unsafe activities to supervisors.
• Provide leadership to others through example and sharing knowledge and skills.
• Perform other duties as assigned.

Essential Qualifications

• High School diploma or equivalent.
• Ability to pass pre-employment screenings as required by US Facilities and client.
• Willingness to work overtime, holidays, various shifts, weekends, and alternative work schedules.

Preferred Qualifications

• 3+ years’ experience in commercial building maintenance or related field.
• 5+ years’ experience operating relevant computer hardware/software (e.g. HVAC, security, MS Office, Work order system, smart phones, etc.).

Skills and Abilities

• Ability to prioritize, multi-task and utilize resources to execute tasks within a deadline-oriented environment.
• Demonstrated initiative and trouble shooting skills.
• Demonstrated ability to use relevant technology including work order system and smart phone.
• Demonstrated working knowledge of typical office building systems (e.g. mechanical, fire and life safety, electrical, HVAC, security systems, plumbing, etc.).
• Demonstrated ability to function in a team environment and proactively problem solve.
• Proficiency in a range of information technology tools and platforms.
• Able to handle stressful situations effectively.
• Self-motivated; confident, energetic, and flexible.

Physical Demands

• This position requires long periods of sitting and repetitive wrist motions.
• The employee must frequently lift and/or move items up to 10 pounds and sometimes more than 10 pounds and rarely over 50 pounds.

Compensation

$34.00 - $36.00/Hourly (depending on experience)

PTO 120 Hours Annually

Paid Holidays

401-K

Benefits

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

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