Facilities Coordinator
Responsibilities
- Manage the day to day facility management of dental equipment and maintenance issues at multiple locations over a large geographic territory in a team oriented atmosphere from our main office.
- Trouble shoot equipment over the phone with office staff and deliver specific instructions.
- Manage expectations and performance within service level parameters. Verify completion of work and services.
- Effectively communicate with internal customers and contract vendors.
- Data analysis and storage of work order history and budget tracking using on-line programming.
- Subcontractor appropriation.
- Ability to search for vendors and sign them up.
- Shipping items and tracking for the Facilities Department.
- Billing management for Facilities tickets. Includes contacting vendors to get the correct information in to get billing done, and coordination with ADMI billing to coordinate correct GL codes and location codes for items.
- Run small projects from start to finish and be able to give guidance to techs in the field of our scope of work in details.
- Be available Monday ~ Friday 8:00 AM - 5:00 PM.
- On call rotation to answer emergency calls afterhours with OT. Frequency is one week, every other month.
Requirements
The candidate selected for this challenging opportunity will likely possess exceptional customer service skills and act with a 'sense of urgency.' This requires skill and experience in both verbal and written communications that meets the needs of different customers and vendors. It would be very helpful to have prior exposure to multi-unit facilities management concepts and best practices.
Qualifications
This role will likely involve occasional travel and a flexible schedule. While a degree in higher education is preferred, a willingness and eagerness to develop new skills and garner more responsibility is essential.
Skills
Experience and ability to negotiate with vendors, think analytically and critically, and to be a 'real-time' problem solver.
Benefits
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.