Facilities Command Center Technician
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Maintain business continuity by monitoring real-time alerts and managing access and security systems.
- Oversee building operations from the Facilities Command Center.
- Identify and respond to issues using video feeds and system data.
- Cook up to date, restaurant-quality meals for staff.
- Work in a high-pressure, real-time environment.
- Coordinate emergency responses during disruptions like natural disasters or power outages.
- Ensure a safe environment and help restore normal operations quickly and effectively.
Requirements
- Strong situational awareness and decision-making skills.
- Excellent communication and coordination abilities.
- Experience or interest in security operations, emergency response, or a related high-volume field.
- Openness to 2nd and 3rd shift, as well as weekend days.
- Eligible to work in the United States without visa sponsorship.
- Relocation to the Madison, WI area (relocation assistance available).
Qualifications
- Open to working in a high-pressure, real-time environment.
- Experience or interest in security operations, emergency response, or a related high-volume field.
- Strong situational awareness and decision-making skills.
- Excellent communication and coordination abilities.
- Open to 2nd and 3rd shift, as well as weekend days.
- Eligible to work in the United States without visa sponsorship.
- Relocation to the Madison, WI area (relocation assistance available).
Skills
- Security operations.
- Emergency response.
Benefits
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
- Merit-based compensation reflecting the impact of your work on the company and our customers.
- Annual raises and bonuses.
- Stock grants.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.
Benefits
- Healthcare is global.
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Pay
Compensation is commensurate with experience.
Schedule
Open to 2nd and 3rd shift, as well as weekend days.