Facilities Command Center Technician
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Monitor real-time alerts and manage access and security systems
- Oversee building operations from the Facilities Command Center
- Identify and respond to issues using video feeds and system data
- Cook up to date, restaurant-quality meals at no cost
- Participate in sabbaticals of up to four weeks after five years of employment
- Work in a high-pressure, real-time environment
- Work second and/or third shifts, as well as weekends
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to working second and/or third shifts, as well as weekends
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Qualifications
- Open to working second and/or third shifts, as well as weekends
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Skills
- Security operations
- Emergency response
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Stock grants
- Global healthcare
Pay
- Compensation reflects the impact of your work on the company and our customers
Schedule
- Second and/or third shifts, as well as weekends
Benefits
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
Company Information
- Epic is located just outside Madison, Wisconsin
- Madison is the second fastest growing market for tech talent in the United States
- Madison is known for its rising tech talent and is home to the state capital and the University of Wisconsin
- Madison is the greenest city in America according to NerdWallet
- Madison is the best city for renters according to SmartAsset
- Madison is the fittest city in America according to Fitbit
- Madison is the third best metro in the US for young professionals according to Forbes Advisor
- Epic offers a unique campus designed to enhance productivity and creativity
- Epic provides free, restaurant-quality meals
- Epic is an Equal Opportunity Employer
Equal Opportunity Employer
We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity and inclusion are essential to building the best ideas from around the world into Epic software.
COVID-19 Vaccination
As a condition of employment, you must be fully vaccinated against COVID-19. Proof of vaccination will be required upon hire.