Facilities Command Center Technician
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Maintain business continuity by monitoring real-time alerts and managing access and security systems
- Oversee building operations from the Facilities Command Center
- Identify and respond to issues using video feeds and system data
- Cook up to date, restaurant-quality meals for staff
- Attend sabbaticals anywhere in the world after five years
- Work in a high-pressure, real-time environment
- Work 2nd and 3rd shifts, as well as weekends
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to working 2nd and 3rd shifts, as well as weekends
Qualifications
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Benefits
- Comprehensive benefits to keep you healthy and happy
- Annual raises and bonuses
- Stock grants
- Global healthcare
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Work 2nd and 3rd shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to working 2nd and 3rd shifts, as well as weekends
Benefits
- Comprehensive benefits to keep you healthy and happy
- Annual raises and bonuses
- Stock grants
- Global healthcare
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Work 2nd and 3rd shifts, as well as weekends.
Location
The position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.
Equal Opportunity Employer
Epic is an Equal Opportunity Employer and is committed to diversity and inclusion in all aspects of our organization. We believe that diverse teams make us stronger and more innovative, and we are dedicated to creating an inclusive workplace where everyone feels valued and respected.