Facilities and Real Estate Manager

Essential Job Functions

Facilities Management & Operations
- Responsible for the development and maintenance of all credit union facilities and grounds.
- Conduct periodic inspections of facilities and assess problems and needs; ensure facilities are clean, well maintained, and in good condition.
- Manage building systems and functions (backflow, fire systems, elevators, HVAC, security keycard, lighting, irrigation, etc.).
- Maintain oversight of third-party security personnel and security equipment.
- Coordinate preventive maintenance programs and ensure timely resolution of facility issues across all locations.

Strategic Planning & Budgeting
- Collaborate with Executive Management to develop short and long-term goals, plans, and budgets related to facilities (moves, changes, construction, remodels)
- Lead planning and execution of capital improvement projects, renovations, relocations, and tenant improvements.
- Evaluate space utilization and support facility planning to align with organizational growth and operational needs.
- Coordinate with architects, contractors, and internal stakeholders on project design and implementation.

Vendor & Contract Management
- Negotiate and administer contracts (janitorial, landscaping, fire systems, HVAC, security, ATMs, etc.).
- Manage vendor performance to ensure services meet quality standards, are delivered on schedule, and remain cost-effective.
- Maintain effective relationships with third-party vendors and suppliers and ensure adherence to service level agreements.

Property & Tenant Relations
- Oversee all aspects of tenant relations (issue resolution, CAM reports, lease negotiations)
- Act as liaison to property managers for non-owned facilities.
- Own lease administration activities including renewals, occupancy costs, and space requirements.

Logistics & Office Services
- Ensure success of mail/courier operations and office supply ordering/distribution.
- Oversee purchase, delivery, tracking, and maintenance of furniture, fixtures, and equipment (FF&E).
- Maintain asset inventory records and coordinate replacement planning for facility equipment and furnishings.

Risk Management & Compliance
- Serve as a key member of the Disaster Recovery Team; support the Business Continuity Program.
- Ensure compliance with applicable safety regulations, building codes, ADA requirements, and life safety standards.
- Coordinate facility safety inspections, corrective actions, and required testing of life safety systems.
- Respond to government inquiries related to traffic management plans and facility compliance matters.

Emergency Preparedness & Business Continuity
- Develop and maintain facility-related emergency response procedures and readiness plans.
- Support continuity of operations during facility disruptions, outages, or emergencies.

Knowledge, Skills And Abilities

Education and Experience:
- Bachelor’s degree in Management, Business Administration, Construction Management, or a related field preferred.
- 5+ years of progressive experience in facilities, construction, or property management.
- Prior experience supervising staff, including assigning work and overseeing performance.

• Strong knowledge of building systems and infrastructure, including HVAC, electrical, plumbing, fire/life safety, security systems, ATM infrastructure, and preventative maintenance practices to ensure safe and reliable facility operations.
• Ability to develop, manage, and monitor operating and capital budgets, including forecasting expenses, tracking costs, and ensuring efficient use of resources.
• Skilled in selecting, negotiating, and managing vendors and service providers to ensure high-quality, timely, and cost-effective service delivery in alignment with contract requirements.
• Strong ability to plan and execute facilities projects such as remodels, relocations, tenant improvements, ATM installations/relocations, and space planning while managing timelines, budgets, and stakeholders.
• Knowledge of applicable building codes, safety regulations, ADA requirements, and operational risk mitigation practices, including emergency preparedness and business continuity support.
• Ability to supervise and develop facilities staff, set clear expectations, delegate work effectively, and ensure accountability and performance standards are met.
• Ability to quickly assess facility issues, prioritize needs, and implement practical solutions to maintain operational continuity and service levels.
• Strong communication skills with the ability to interact effectively with executives, staff, vendors, tenants, and external agencies, and clearly present facility-related updates and recommendations.
• Proficient in Microsoft Office Suite and experienced in using facilities management systems (CMMS), work order tracking tools, and other operational platforms to manage data, reporting, and workflows.

PHYSICAL CONSIDERATIONS

Able to sit or stand for long periods of time and use a wide range of motions.
- Able to lift up to 75 pounds.
- Able to be issued and maintain a valid driver’s license and current auto insurance.
- Ability to work on computers for a long period of time in an office environment.