Facilities and Grounds Coordinator

About the Role

As a Property Operations Manager, you'll oversee the maintenance, preservation, and operational performance of all association-maintained facilities, amenities, and common areas, including the clubhouse, pools, courts, trails, landscaping, irrigation systems, and ponds. Reporting directly to the General Manager, this role serves as the primary operational liaison for contractors and service providers, ensuring community assets are maintained to high standards and long-term capital needs are proactively managed.

Responsibilities

• Oversee preventive maintenance, repair, and physical condition of all association-maintained facilities, amenities, infrastructure, and common areas.
• Serve as the primary operational contact for maintenance vendors, contractors, and service providers, ensuring work is completed safely, efficiently, and in accordance with contract requirements.
• Maintain asset inventories, inspection schedules, preventive maintenance programs, and work-order systems.
• Conduct routine inspections of facilities, grounds, landscaping, irrigation systems, ponds, and other common assets to identify maintenance needs, safety concerns, and operational improvements.
• Manage landscape, irrigation, and pond maintenance programs, including contractor oversight, quality assurance, performance monitoring, and corrective actions.
• Coordinate and oversee maintenance projects, repairs, and specialty vendor services while directing onsite maintenance personnel.
• Support architectural review processes through site inspections, documentation, and verification of completed work against approved plans.
• Assist the General Manager with maintenance budgeting, reserve planning, vendor procurement, bid evaluations, replacement planning, and project prioritization.
• Maintain operational records and prepare reports on maintenance activities, project status, deficiencies, expenditures, and upcoming needs.
• Direct vendors within approved contracts and escalate scope changes, major repairs, and unbudgeted expenditures for management approval.
• Partner with residents, Board members, and management to address property concerns and support long-term asset preservation and enhancement.

Qualifications

• Bachelor's degree or equivalent combination of education and experience in property operations, facilities management, construction, maintenance, or community association management.
• Three to five years of experience managing property operations, facilities, maintenance programs, vendors, or capital improvement projects.
• Strong knowledge of building systems, preventive maintenance, landscaping, irrigation systems, and contractor management.
• Demonstrated ability to manage budgets, prioritize projects, analyze vendor proposals, and oversee multiple initiatives.
• Proficiency in Microsoft Office, Outlook, and property/facilities management systems.
• Strong communication, organizational, problem-solving, and customer service skills.
• Ability to maintain accurate records and work effectively with diverse stakeholders.

Physical Requirements / Working Environment

• Involves sitting, standing, walking, bending, climbing stairs, and traversing community grounds during inspections.
• Ability to lift, carry, push, or move objects up to 25 pounds.
• Effective communication in person, by phone, and electronically.
• Mobility to inspect facilities, landscaping, trails, ponds, and active projects, including uneven terrain.
• Work extended hours, including evenings, weekends, and holidays, as needed.
• Combination of office-based work and outdoor field inspections in varying weather conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

• Comprehensive benefits including medical, dental, and vision coverage.
• Paid time off and holidays.
• 401(k) plan with company match.

Pay

$30.00 - $33.00/hour