F&B Supervisor - Lobby Lounge (Seasonal)

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of life.

Responsibilities

• Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge.
• Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste.
• Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction.
• Assist management with scheduling, labor controls, and other administrative duties.
• Assist the Department Manager in the development, implementation, and maintenance of service standards.
• Ensure food and beverages are being served in a professional and timely manner.
• Monitor set up and maintenance of department to ensure all side work is complete.
• Interact with guests to ensure a positive guest experience.
• Deliver on guests’ expectations and have the desire to create WOW moments.
• Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs.

Requirements

• Ability to work a flexible schedule, including weekends and holidays.
• Ability to collaborate in a team environment.
• Intermediate computer skills.
• Prior micros or other systems experience.
• One year minimum of experience in food and beverage operations.
• Luxury hotel experience, a plus.

About You

• You love leading teams and working collaboratively.
• You are passionate about providing exceptional guest service and creating memorable moments.
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same.
• You are trustworthy and have integrity.

Physical Requirements

• Grasping, holding, sitting, walking, repetitive motions, bending over.
• Ability to stand and exercise mobility for extended periods of time during your scheduled shift.
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift.

Benefits

• Free meals.
• Free uniforms and cleaning.
• Ongoing community outreach events.
• Hotel discounts.
• Associates’ events throughout the year.
• Healthcare benefits.
• 401k retirement plan with company matching.

Pay

The pay scale for F&B Supervisor is $27.00 per hour (base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like).