F&B Supervisor – Flo Lobby Lounge – Full Time

Job Summary

The Flo Bar Supervisor – Full-Time oversees daily front-of-house bar operations, ensuring high-quality beverage service, team coordination, and an exceptional guest experience. This role supervises bartenders and bar support staff, maintains service standards, and ensures the bar operates efficiently during peak resort periods. This position supports beverage programming, monitors inventory, and ensures the bar environment remains clean, organized, and aligned with Black Desert Resort’s ultra-premium hospitality standards.

Job Specifications

• Onsite: Black Desert Resort – Flo Bar
• Shift & Schedule Availability: Year-Round / Full-Time
• Pay Rate: $22.00 – $24.00/hour plus tips

Responsibilities

• Supervise daily operations of Flo Bar, ensuring smooth and efficient beverage service.
• Lead bartenders and bar support staff during service shifts.
• Conduct pre-shift briefings outlining service expectations and daily priorities.
• Maintain beverage quality, presentation, and service consistency.
• Ensure responsible alcohol service and compliance with all state regulations.
• Maintain bar cleanliness, organization, and proper setup throughout service.
• Support beverage inventory management, ordering, and stock rotation.
• Monitor POS transactions, cash handling, and accurate posting of guest charges.
• Aid in the development and execution of cocktail and beverage programs.
• Address guest requests, feedback, and service recovery situations promptly.
• Cook with culinary and service teams to ensure seamless guest experiences.
• Care for special events, resort activations, and high-volume service periods.
• Uphold Black Desert Resort’s ultra-premium hospitality standards.
• Perform other duties as assigned.

Qualifications

• Minimum of 2–3 years of bar or beverage service experience.
• Prior supervisory or lead bartender experience preferred.
• Strong knowledge of cocktails, wine, beer, and beverage service standards.
• Experience with POS systems and inventory management.
• Strong leadership, communication, and guest engagement skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Responsible alcohol service certification required or ability to obtain.