F&B Supervisor – Flo Lobby Lounge – Full Time

Responsibilities

• Supervise daily operations of Flo Bar, ensuring smooth and efficient beverage service.
• Lead bartenders and bar support staff during service shifts.
• Conduct pre-shift briefings outlining service expectations and daily priorities.
• Maintain beverage quality, presentation, and service consistency.
• Ensure responsible alcohol service and compliance with all state regulations.
• Maintain bar cleanliness, organization, and proper setup throughout service.
• Support beverage inventory management, ordering, and stock rotation.
• Monitor POS transactions, cash handling, and accurate posting of guest charges.
• Assist with development and execution of cocktail and beverage programs.
• Address guest requests, feedback, and service recovery situations promptly.
• Cook with culinary and service teams to ensure seamless guest experiences.
• Care for special events, resort activations, and high-volume service periods.
• Uphold Black Desert Resort’s ultra-premium hospitality standards.
• Perform other duties as assigned.

Qualifications

• Minimum of 2–3 years of bar or beverage service experience.
• Prior supervisory or lead bartender experience preferred.
• Strong knowledge of cocktails, wine, beer, and beverage service standards.
• Experience with POS systems and inventory management.
• Strong leadership, communication, and guest engagement skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Responsible alcohol service certification required or ability to obtain.