F&B Supervisor (concessions) - St Paul RiverCentre

About the role

This position supervises employee activities within the specified area of responsibility, including but not limited to training and coaching staff; providing food and beverage service to guests; checking regularly for guests’ needs; answering any questions or concerns; monitoring the flow of assigned operations; and assisting service staff when necessary.

Responsibilities

• Leads and directs staff to ensure smooth operations.
• Supports staff during peak business and assists guests as needed.
• Completes all F&B Supervisor position checklists.
• Assists with new employee training by positively reinforcing successful performance and providing respectful and encouraging instruction.
• Assists in maintaining the point-of-sale database and managing all point-of-sale related issues, including but not limited to programming new menu items, creating keypads, troubleshooting printer issues, etc.
• Assists management in administrative duties needed to perform job functions as required (e.g., staff schedule, payroll, shift reports, equipment pulls, work orders, inventories, etc.).
• Ensures compliance with company, local, state, and national regulations pertaining to food quality, cleanliness and sanitation standards, alcohol service, personnel, and safety.
• Completes all other duties as assigned.

Qualifications

Minimum Requirements

• 2–3 years related experience in a high-volume, high-energy food and beverage environment.
• Competency in POS systems, working knowledge of office software and reservation systems.
• Availability to work nights and weekends as needed.
• While performing the duties of this job, the employee is regularly required to position self to move about. The employee frequently is required to operate and use necessary tools and equipment; and communicate with guests, employees, and management. The employee must move up to 30 pounds frequently.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Preferred Skills & Qualifications

• Alcohol service and food handler certification or ability to obtain within 30 days of hire.

Culture

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