F&B Supervisor

Job Specifics

• Makes inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
• Monitors staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards
• Supervises service of guests, being watchful of signals from guests in need of service
• Aids Team Leader to establish and monitor side work duty completion.
• Maintains bank to SOP, keeps it balanced and secure at all times
• Reads daily communication sheets from previous shift and prepares one for the following shift. Checks for all personnel call-offs and checks floor plan for coverage
• Checks restaurant for cleanliness and sets up (i.e. table cleanliness, stands etc.)
• Communicates daily with restaurant manager with regard to special events, house counts, etc.
• Aids Team Leader in conducting menu classes and taste panels
• Aids Team Leader in conducting month end inventory count and recording
• Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins
• Reports unsafe working conditions
• Ensures proper handling of guest checks and cash transactions
• Intercedes and/or fills in for Team Members should need occur

Qualifications

• Food & Beverage knowledge required
• Excellent communications skills, written and verbal
• High school diploma
• Strong organizational skills
• Able to make decisions on imperfect information
• Knowledge of Microsoft Office preferred