F&B Supervisor

Situated between vibrant Downtown Chicago and O’Hare International Airport, Loews Chicago O’Hare combines accessibility, comfort and style. Guests enjoy spacious and sophisticated accommodations, luxury amenities and complimentary airport shuttle service all designed to create a seamless stay for both business and leisure travelers. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, retirement benefitsPaid Sick Days, Vacation, Holidays & Paid BereavementTraining & Development opportunities, career growthPet Insurance & Pet BereavementComplimentary parkingComplimentary meals in Team Member Café while workingComplimentary use of fitness centerTeam Member Hotel Rates, other discounts, perks & moreCommunity volunteer opportunitiesBenefits are subject to eligibility and may vary by position What We’re Looking For: As a Food and Beverage Supervisor, you’ll lead a dynamic team to deliver exceptional guest experiences across our dining and beverage outlets. From supervising staff and maintaining quality standards to assisting with training, scheduling, and inventory, you’ll ensure smooth and efficient operations. Who You Are: Lead and motivate a diverse team to ensure smooth operationsFocus on delivering exceptional guest experiences and resolving issues promptlyMaintain high standards in service, presentation, and operationsCommunicate effectively with staff and guests to ensure clarity and satisfactionAdapt quickly and solve problems in a fast-paced environmentPassionate about hospitality and thrive in a fast-paced, team-driven environmentVeterans and military spouses are encouraged to apply What You Will Do: Oversee daily operations of assigned food and beverage outlets or shifts to ensure efficiencyMonitor service quality, food presentation, and guest satisfaction to uphold high standardsCoordinate with kitchen staff to ensure timely and accurate food preparation and deliveryAssist with planning and managing special events, banquets, and private functionsGreet guests, address inquiries, and resolve complaints promptly and professionallyGather and analyze guest feedback to suggest improvements and enhance experiencesSupervise, schedule, and delegate tasks to service staff, ensuring balanced workloadsConduct pre-shift meetings to communicate priorities, updates, and promotionsSupport recruitment, onboarding, and training of new team membersProvide ongoing coaching and feedback to maintain service excellenceMonitor inventory and stock levels, coordinating purchases to meet operational needsTrack sales, control waste, and implement portion control to optimize profitabilityEnsure compliance with health, safety, and hygiene regulations across all operationsRegular attendance in conformance with standardsMay be required to work varying schedules to reflect business needsRequired to attend all mandatory training sessions and meetingsPerform other duties as assigned Your Qualifications Include: Minimum of one year of food and beverage experience required; prior leadership or supervisory experience is preferredThorough understanding of food and beverage techniques, service standards, and sanitation regulationsStrong organizational, communication, and leadership skills with the ability to motivate teamsProficient in Microsoft Office and familiar with POS systems and basic financial reportingAbility to lift and carry food service trays weighing 35+ poundsSkilled in working efficiently in fast-paced environments while maintaining attention to detailHigh School Diploma or equivalent preferred Who You’ll Supervise: ServersBus personsFood RunnersBartenders The wage for this position is $29.00. Visit this site to view benefits this role may be eligible for based on classification: Loews Hotels Benefits