F&B Supervisor

About the role

The Food and Beverage Supervisor maintains excellent guest service, daily opening and closing processes of the restaurants, training associates per operational guidelines, and promoting teamwork. This position will oversee operations of the Restaurant or Food and Beverage (F&B) Department in the absence of the Food and Beverage Manager or Director.

Responsibilities

• Maintain a professional cohesive team by training and coaching staff on Brand Standards and restaurant operations as directed by the Manager or Director of the Department and/or General Manager.
• Running day-to-day shift operations to include breakfast, lunch, and dinner, staff guidance for BOH and FOH responsibilities.
• Opening and closing restaurant shifts.
• Assist with food and beverage inventories and ordering required food and beverage product.
• Assist with staff scheduling as needed.
• Assist with banquet operations to include following BEO’s, set up, food preparations, working with cooks, servers, guest requests, and Sales staff.
• Must be able to fill in FOH and BOH positions when needed for callouts, etc. for cooking, serving, bartending.
• Supervises shifts as MOD when Director is working opposite shifts.
• Promote positive morale and aggressively friendly attitudes.
• Complete administrative duties assigned in a timely manner: schedules, inventories, orders, production controls, etc.
• Maintain safety and security practices, have thorough knowledge of emergency procedures.
• Ensure guests are provided with the highest quality of food and beverage and services.
• Maintain certification from a brand approved responsible vendor training program, and Food Handlers certificates.
• Other duties as assigned by the F&B Director and/or General Manager.

Requirements

• One-year experience supervising at least three associates.
• Experience with hotel, chain food, or retail outlet preferred.
• High school diploma or equivalent.
• Food Manager certification required.