F&B Supervisor

About the role

Contribute to the success of the restaurant/outlet by assisting manager in restaurant/outlet operations. Supervise activities and assist employees as directed by manager. Applicants must be 18 years of age.

Responsibilities

• Assist manager in supervising a team of 10-15 employees.
• Assist in supervisory responsibilities such as interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Comply with Federal and California Labor law in all phases of the payroll and employment process; from hiring through termination, as well as all Company policies & procedures.
• Enforce safety standards in accordance with company policies and procedures.
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist with creating schedule and assigning daily work, informing and training team members in all restaurant activities and operations
• Monitor, observe and assist in evaluating team member performance
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Assist in monitoring inventory and inventory control
• Perform or assist subordinates in performing duties.

Requirements

Competencies and Job Requirements:

• Able to communicate effectively in writing and verbally across all levels of the organization.
• Excellent organizational and problem solving skills with the ability to handle multiple tasks.
• Able to establish and maintain effective working relationships and interact with others.
• Working knowledge of computers including MS Office (Word, Excel, Outlook, Access)

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, smell, and taste.
• Must be capable of walking or standing 95% or more of a normal 8 hour work shift.
• Must be capable of frequently carrying, lifting, pushing or pulling up to 50lbs.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Working Conditions:

• Indoor/Outdoor: While performing the duties of this job, the employee will frequently exposed to outside weather conditions.
• The employee will frequently be exposed to extreme cold, wetness and/or humidity, and occasionally blizzards and extreme storm conditions.
• Hazardous Materials/Noise: The noise level in the work place is usually loud.
• Occasional exposure to fumes, odors, and gases.
• Occasional exposure to dusts, mists and poor ventilation.
• Constant exposure to potential mechanical, electrical, burns and radiant energy hazards.
• Occasional exposure to toxic, caustic chemical hazards.

Education and Experience:

• High School Diploma or GED
• Two years experience in F&B operations, as well as knowledge of service standards, experience in a resort facility, high volume production operation related experience and/or training; or equivalent combination of education and experience
• One year supervisory experience
• Preferred: Bachelor's Degree

Benefits

• Free skiing + riding privileges to 17 iconic resorts including