F&B Supervisor
About the Role
Grasslands Club is seeking a Food & Beverage Supervisor to provide hands-on, on-the-floor leadership within one of our two clubhouses. This is a working leadership role, combining service, bartending, and side work with directing the floor, training staff, and ensuring every member interaction reflects Grasslands' standards.
Responsibilities
- Leadership & Training:
- Serve as a working supervisor on the floor during assigned shifts, leading by example alongside servers, bartenders, hosts, and service assistants.
- Direct and coordinate Front of House staff during service, assigning stations and side work, adjusting coverage in real time, and keeping service moving smoothly.
- Act as a hands-on trainer for new and current employees, reinforcing service standards, menu and beverage knowledge, POS procedures, and Club policies.
- Provide in-the-moment coaching and correction when standards aren't met, and recognize employees who exemplify Grasslands' service culture.
- Help lead pre-shift meetings in the F&B Manager's absence, communicating covers, reservations, member preferences, and operational priorities to the team.
- Support the F&B Manager with scheduling input, shift coverage, and day-to-day staffing needs.
- Member Experience & Service:
- Maintain a constant, visible presence in the dining room, bar, clubroom, terrace, and/or pool areas.
- Perform regular table touches to check in on members, gather feedback, and ensure service meets expectations.
- Build genuine relationships with members, learning names, preferences, and habits over time.
- Step in immediately to resolve member concerns, involving the F&B Manager for issues beyond the Supervisor's authority.
- Personally serve and bartend as needed, especially during peak periods, events, and tournaments.
- Floor Operations & Service Execution:
- Open and close assigned outlets, ensuring side work, setup, breakdown, and cleanliness standards are met.
- Execute and enforce sequence-of-service and bar service standards consistently across shifts.
- Monitor dining room and bar flow, adjusting seating, staffing, and pacing as needed.
- Support beverage service, including bartending, wine and cocktail service, and responsible alcohol service.
- Assist with inventory counts, product receiving, and basic cost-control practices as directed by the F&B Manager.
- Ensure compliance with health, sanitation, responsible alcohol service, and workplace safety standards during every shift.
- Report equipment, maintenance, or safety issues to the F&B Manager promptly.
Qualifications
- 2+ years of food and beverage service experience, with prior lead, supervisory, or trainer experience required.
- Bartending experience required (or strong willingness and ability to be trained and certified).
- Private club, upscale restaurant, resort, or hotel experience preferred.
- ServSafe, TABC certification, and responsible alcohol-service certification.
- Ability to work a flexible schedule, including weekends, holidays, and events/tournaments.
- Ability to stand and be on your feet for extended periods and to lift/carry as needed for the role.
Key Attributes
- Leads from the floor, not the office, and enjoys serving and bartending alongside the team.
- Shifts seamlessly between hands-on service and directing others.
- Sets a clear, consistent example of Grasslands' service standards.
- Builds real relationships with members and takes pride in knowing their preferences.
- Communicates clearly, stays calm under pressure, and makes good judgment calls in the moment.
- Wants to grow into a management role within the private-club industry.
Pay
$24/hour
About Grasslands Club
At Grasslands Club, we’re building something rare North of Nashville: two storied properties, Fairvue and Foxland, joined into one luxury club experience along the shores of Old Hickory Lake. Nearly 1,300 member families call Grasslands home — for championship golf across two 18-hole courses and a nine-hole short course, for dining and events, for the pools, courts, and fitness facilities where everyday life and lasting memories meet. Grasslands is in a season of real momentum. The newly renovated Fairvue Clubhouse has raised the bar for what our members expect, and continued investment across both properties is only accelerating from here.