F&B Supervisor (2026)

Responsibilities

• Ensures Opening and Closing procedures for all positions are adhered to.
• Trains team members.
• Generates costed weekly staff schedules for hourly employees.
• Orders and receives liquor, beer, wine, non-alcoholic beverages and paper products.
• Assists kitchen in ordering and receiving of products.
• Manages floor operations regarding service, timing and quality.
• Leads departmental meetings with hourly employees.
• Handles all large party bookings and catering events.
• Leads/participates in all daily pre-meals and line-ups.
• Participates in kitchen line checks, lunch or dinner.
• Prepares report at end of shift, which includes daily labor, daily food & beverage cost and daily sales.
• Performs staff performance reviews.
• Increases sales through marketing & up sell training.
• Identifies operational opportunities (i.e. promotions, marketing).
• Manages and weekly polices of POS.
• Enforces policies and procedures as outlined in Little Gem Resorts Handbook.
• Oversees that all product par stocks are adhered to, ensuring all products are available to our guests.
• Ensures the restaurant complies with fire and safety regulations to ensure the safety of our guests and employees.
• Ensures all staffing levels comply with budgets and forecasted business.
• Adheres to and enforces the large party booking policy.
• Enforces proper security procedures to protect employees, guests and company assets.
• Enforces the owner's policy on comps, voids and discounts.
• Harasses no type of harassment.
• Controls food, beverage and labor costs through management.
• Works with the General Manager in controlling other expenses through purchase orders.
• Manages all weekly and daily inventories.
• Manages the POS system, pricing changes and special items.
• Approves all comps, voids and discounts.
• Manages all banks and cash drops.
• Ensures proper cash handling procedures are followed.
• Balances cash on hand with end of day report if PM manager.
• Prepares cash drawers and performs cash drops at end of AM shift.
• Costs weekly schedules for all positions to adhere to budget allocations.

Qualifications

• Six (6) months of experience in a fine-dining or high-volume environment at a high-end restaurant, resort, or private club required.
• Must be able to stand, walk, lift and bend for long periods of time.
• Must be a service-minded individual with a positive attitude who truly enjoys helping others.
• Successful applicant will pass a pre-employment background check.