F&B Supervisor

About the role

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

Responsibilities

• Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.
• Adhere to federal, state and local regulations concerning health safety or other compliance requirements.
• Train and schedule employees to ensure proper coverage.
• Monitor performance and recommend corrective action.
• Alert management of potentially serious issues.
• Respond in a prompt and professional manner to guest requests and complaints.
• Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Oversee cash handling and check/credit policies and procedures.
• Inspect restaurant daily to ensure high quality food and food presentation and cleanliness.
• Conduct pre-shift meetings to inform staff of daily events.
• Review daily specials.
• Ensure side work duties are complete and tables are set before, during and after operating hours.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May routinely greet guests, serve food and beverage, and take reservations and maintain reservations book if applicable.
• Perform other duties as assigned by management.

Requirements

• High school diploma or equivalent.
• Some college or supervisory experience preferred.
• 2 years of supervisory experience.
• One year food service experience in a full-service restaurant or similar setting.

Skills

• Communication skills are utilized a significant amount of time when interacting with customers and employees.
• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
• Mental Demands: Make sound judgments quickly, work on multiple tasks, make appropriate progress towards deadlines, work independently, take direction, and provide direction to others, manage differing personalities within the property, the resort, and the community, maintain the highest degree of confidentiality, work effectively in stressful, high pressure situations, effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Benefits

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds.
• Moving about the outlet.
• Handling food objects and products.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Qualifications

Qualifications are detailed above under "Requirements."

Skills

• Communication skills are utilized a significant amount of time when interacting with customers and employees.
• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
• Mental Demands: Make sound judgments quickly, work on multiple tasks, make appropriate progress towards deadlines, work independently, take direction, and provide direction to others, manage differing personalities within the property, the resort, and the community, maintain the highest degree of confidentiality, work effectively in stressful, high pressure situations, effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Qualifications

Qualifications are detailed above under "Requirements."

Skills

• Communication skills are utilized a significant amount of time when interacting with customers and employees.
• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
• Mental Demands: Make sound judgments quickly, work on multiple tasks, make appropriate progress towards deadlines, work independently, take direction, and provide direction to others, manage differing personalities within the property, the resort, and the community, maintain the highest degree of confidentiality, work effectively in stressful, high pressure situations, effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Qualifications

Qualifications are detailed above under "Requirements."

Skills

• Communication skills are utilized a significant amount of time when interacting with customers and employees.
• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
• Mental Demands: Make sound judgments quickly, work on multiple tasks, make appropriate progress towards deadlines, work independently, take direction, and provide direction to others, manage differing personalities within the property, the resort, and the community, maintain the highest degree of confidentiality, work effectively in stressful, high pressure situations, effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Qualifications

Qualifications are detailed above under "Requirements."

Skills

• Communication skills are utilized a significant amount of time when interacting with customers and employees.
• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
• Mental Demands: Make sound judgments quickly, work on multiple tasks, make appropriate progress towards deadlines, work independently, take direction, and provide direction to others, manage differing personalities within the property, the resort, and the community, maintain the highest degree of confidentiality, work effectively in stressful, high pressure situations, effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Qualifications

Qualifications are detailed above under "Requirements."

Skills

• Communication skills are utilized a significant amount of time when interacting with customers and employees.
• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
• Mental Demands: Make sound judgments quickly, work on multiple tasks, make appropriate progress towards deadlines, work independently, take direction, and provide direction to others, manage differing personalities within the property, the resort, and the community, maintain the highest degree of confidentiality, work effectively in stressful, high pressure situations, effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Qualifications

Qualifications are detailed above under "Requirements."

Skills

• Communication skills are utilized a significant amount of time when interacting with customers and employees.
• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
• Mental Demands: Make sound judgments quickly, work on multiple tasks, make appropriate progress towards deadlines, work independently, take direction, and provide direction to others, manage differing personalities within the property, the resort, and the community, maintain the highest degree of confidentiality, work effectively in stressful, high pressure situations, effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Qualifications

Qualifications are detailed above under "Requirements."

Skills

• Communication skills are utilized a significant amount of time when interacting with customers and employees.
• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
• Mental Demands: Make sound judgments quickly, work on multiple tasks, make appropriate progress towards deadlines, work independently, take direction, and provide direction to others, manage differing personalities within the property, the resort, and the community, maintain the highest degree of confidentiality, work effectively in stressful, high pressure situations, effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Qualifications

Qualifications are detailed above under "Requirements."

Skills

• Communication skills are utilized a significant amount of time when interacting with customers and employees.
• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
• Mental Demands: Make sound judgments quickly, work on multiple tasks, make appropriate progress towards deadlines, work independently, take direction, and provide direction to others, manage differing personalities within the property, the resort, and the community, maintain the highest degree of confidentiality, work effectively in stressful, high pressure situations, effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Qualifications

Qualifications are detailed above under "Requirements."

Skills

• Communication skills are utilized a significant amount of time when interacting with customers and employees.
• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
• Mental Demands: Make sound judgments quickly, work on multiple tasks, make appropriate progress towards deadlines, work independently, take direction, and provide direction to others