F&B Manager

Responsibilities

• Hire, train, coach, schedule and mentor all food and beverage employees.
• Support employees and fill in as needed to ensure guests are receiving attentive and efficient service.
• Proactively engage in conversation with guests, seeking feedback about their stay and their dining experience.
• Thank them and invite them to return!
• Apply problem solving skills to resolve guest issues or complaints to their satisfaction.
• Monitor all food and beverage deliveries for portion control, quality and presentation.
• Ensure that food handling and safety guidelines are followed, including kitchen logs.
• Maintain daily cash control and financial reporting for the department.
• Oversee inventory, ordering and receiving of all food and beverage items.
• Establish sales promotion efforts to meet or exceed profit objectives while controlling both food and beverage costs.
• Support the goals of the hotel through teamwork and collaboration with all departments.

Qualifications

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with InnVentures Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.

Benefits

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off
• Company-matched 401(k) plan
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!

Pay

Get paid daily

Schedule

Not specified