F&B Beverage Bar Back

Essential Job Functions

• Ensures guest service standards through prompt, efficient, and friendly service.
• Maintains the inventory of pop station needs and promptly and efficiently stocks cups, lids, and sugars, replenishes coffee, ice, and dry goods.
• Safeguards inventory items using FIFO systems.
• Performs trash pickup and disposal of pop stations and service areas, including removing bags, replenishing bags, and wiping down receptacles and floors as needed.
• Affords assistance in the Sports Bar as business dictates.
• Maintains a neat and clean station continually.
• Affords assistance in maintaining the pop room, including cleaning and organizing, and changing out products when depleted.
• Cleans coffee equipment and pop dispensers.
• Affords assistance in helping beverage servers in keeping the gaming floor free of trash.
• Reports any health standards or safety needs immediately to the Supervisor.
• Keeps Supervisor apprised of operational concerns including recipes, inventory, and supply needs.
• Adheres to company policies, regulatory laws, codes, and department procedures.
• Promotes internal guest service standards with courteous and respectful behavior with co-workers.
• Performs other duties as assigned.

Promote Wrc Quality Service Standards

• Safety: Ensuring a safe experience by protecting the welfare of all.
• Intrigue: Expecting personal accountability at every level.
• Courtesy: Creating an exceptional customer service experience for everyone.
• Team: Functioning together to create a cooperative and positive experience.
• Show: Providing flawless experience –a clean and cared-for resort.

Supervisory Authority

None.

Signatory Ability

None.

Access To Sensitive Areas

Food and Beverage storage area.

Minimum Qualifications

• Minimum of six (6) months of restaurant experience within the past three years.
• Effective communication skills: good auditory acuity and verbal response.
• Demonstrates interpersonal skills and abilities that promote positive guest services.
• Must stand or walk for long periods; perform routine bending and lifting of product up to 35lbs.; perform repetitive motions of arms, hands, wrists, and fingers; and occasionally lift and maneuver up to 40lbs.
• Works in the varied (hot, cold, smoky) environment.
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
• Must possess or obtain Food Handlers and OLCC certificates within 30 days of employment.
• Requires a High-Security Gaming License clearance.
• Must be at least 21 years of age.