Jobs · Management · Iowa

F&B Attendant/Concessions - On Call (Mid-America Center)

Harrah's Iowa | Horseshoe Iowa | Hilton Garden Inn · Council Bluffs, IA · 12 mo ago
On-siteManagementFull-time

Responsibilities

  • Processes, prepares, and delivers guest orders.
  • Operates a cash register, rings the proper amount into the register, and gives correct change to guests.
  • Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner.
  • Maintains and replenishes all food/beverage products in the work area.
  • Pours drink/food orders with proper portions and ingredients according to recipe.
  • Maintains cleanliness and sanitization of the work area.
  • Assists team members in their duties as required.
  • Partners with the culinary team to ensure coordinated work flow.
  • Slices and pits fruit, fills ice bins, and prepares popcorn, hot dogs, and nachos.
  • Maintains all equipment in proper condition.
  • Completes assigned closing duties at the end of the shift.
  • Removes and properly disposes of refuse and debris.

Qualifications

  • Ability to respond calmly and maintain composure in high volume, stressful situations.
  • Must be able to perform multiple tasks simultaneously.
  • Must be a team player.
  • Good oral and written communication skills, including tact when dealing with difficult customers.
  • Fluent and literate in English.
  • Must maintain a neat, well-groomed, professional appearance.
  • Must adhere to departmental and company policies and maintain compliance with all regulatory, governmental, and safety requirements.
  • Ability to uphold and demonstrate the highest level of integrity in all situations.
  • Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop, and stack.
  • Must be able to run on level surfaces, as well as, up and down stairs.

About the Role

The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events.

Benefits

  • Option to enroll in 401k with a company match.
  • Free parking.
  • A wide variety of team member activities.

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