F&B Applebee's/IHOP Kitchen Shift Supervisor FT
Kickapoo Lucky Eagle Casino · Hotel · Eagle Pass, TX · 2 wk ago
ManagementFull-time
Reports to Sous Chef; supervises cooks.
Job Summary
Assists the Sous Chef with all areas of food production, sanitation, presentation, cost control, training of staff and organization of the different food operations.
Essential Functions
- Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
- Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
- Supervise day-to-day activities of team members to include performance reviews, rewards, discipline, time and attendance, scheduling, shift bids, training, plan work, assign work, direct work, address complaints and resolve issues.
- Ensure that all prepared food products meet the established specifications and standards.
- Ensure proper levels of food are prepared based on forecasted needs and are prompt delivery to the designated outlets.
- Ensure the optimum levels of labor are used to perform the required level of production.
- Ensure standardized recipes are being followed.
- Responsible for complete set up, stocking, and service of assigned food outlets using specified methods during the assigned shifts.
- Complete required daily financial reports. Monitor inventory including par levels, rotation of products and assist with budgetary controls by following established cost containment standards.
- Communicate variances from standards expectations to cooks, station attendants and utility staff.
- Maintain a sanitary, neat, clean, organized, safe and comfortable environment for team members and guests.
- Review menu items and makes changes as directed by Chefs.
- Ensure that kitchen equipment is handled safely and with reasonable care.
- Report any injuries immediately and practices proper hand washing and sanitation rules.
- Report defective equipment or safety hazards immediately to Chefs.
- Give direction to the Head Cooks and follows up on duties.
- Prepare dishes/food items for special events.
- Ensure food items are appealing, tasty and creative. Conducts food spot testing and auditing for quality, presentation and portion control.
- Assist Chef with annual budget process and make recommendations with regards to staffing, menu items, training and kitchen equipment.
- Ensure all kitchen staff adheres to safety and sanitary rules, regulations, and standards according to health department and risk management.
- Demonstrate and promote KLECH core values and MAD skills.
- Manage and maintain security of confidential information entrusted to position.
- Attend and satisfactorily complete all required training as assigned.
- Monitor compliance with property established Anti-Money Laundering policies.
Minimum Requirements
- Must have High School Diploma or GED.
- Minimum of four (4) years progressive experience in hotel, resort, casino or high-volume restaurant.
- Culinary Degree, preferred.
- Strong communication skills in English both written and oral. Spanish or other language skills a plus.
- Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.
Skills And Abilities
- Ability to work independently with minimal supervision.
- Ability to maintain effective relationships with the