F and I Manager Bob Boyte Honda Brandon
About Bob Boyte Honda Of Brandon
Bob Boyte Honda of Brandon is one of Mississippi’s highest-volume Honda dealerships and a leading dealership within the Boyte Auto Family. We are looking for a high-performing Finance & Insurance Manager who can deliver strong production while protecting the customer experience, maintaining compliance, and supporting a winning sales culture. This is an opportunity for an experienced F&I professional to join a fast-paced, high-volume Honda dealership with strong inventory, strong leadership support, and a large customer base.
Responsibilities
- Present finance, lease, and protection product options to customers in a clear, professional, and compliant manner.
- Secure financing approvals through dealership-approved lenders.
- Maintain strong lender relationships and understand lender programs, guidelines, stipulations, and funding requirements.
- Ensure all credit applications, contracts, disclosures, product enrollments, signatures, and deal documents are complete and accurate.
- Submit clean deals to accounting and funding in a timely manner.
- Work with the sales team and desk managers to structure deals properly while protecting dealership profitability.
- Maintain strong F&I product performance, including service contracts, GAP, maintenance, tire and wheel, appearance protection, and other approved products.
- Follow all dealership policies, lender requirements, state/federal laws, and manufacturer guidelines.
- Maintain compliance with fair lending, privacy, OFAC, Red Flags, Safeguards, adverse action, and customer information security requirements.
- Protect customer nonpublic personal information and follow all data privacy and information-security procedures.
- Ensure customers understand the products and documents they are signing. Avoid misleading, high-pressure, or deceptive sales practices.
- Maintain accurate CRM/DMS records and deal notes.
- Communicate professionally with customers, salespeople, managers, lenders, and accounting.
- Resolve contract, funding, title, payoff, lender, or customer issues quickly and professionally.
- Participate in training, sales meetings, compliance updates, and performance reviews.
- Support a positive team culture and contribute to the overall success of the dealership.
Performance Expectations
- F&I gross per retail unit
- Product penetration
- Finance reserve
- Service contract penetration
- GAP penetration
- Maintenance and ancillary product penetration
- Customer satisfaction
- Contract-in-transit control
- Funding speed
- Compliance accuracy
- Chargeback control
- Lender approval quality
- Deal documentation accuracy
Requirements
- Prior automotive Finance & Insurance experience required.
- Strong understanding of retail installment contracts, lease contracts, credit applications, lender approvals, and funding requirements.
- Proven ability to present F&I products professionally and ethically.
- Strong closing, communication, and customer-service skills.
- Ability to work in a high-volume, fast-paced dealership environment.
- Strong attention to detail and documentation accuracy.
- Ability to maintain confidentiality of customer and dealership information.
- Strong computer skills and ability to work within dealership systems.
- Valid driver’s license and acceptable driving record.
- Ability to pass background check and any required pre-employment screening, subject to applicable law.
Preferred Qualifications
- Honda or import dealership experience.
- High-volume dealership experience.
- Strong lender relationships.
- Experience with menu selling and F&I product presentation systems.
- Knowledge of Reynolds & Reynolds, CDK, Dealertrack, RouteOne, eLeads, or similar dealership systems.
- Strong understanding of compliance requirements in automotive finance.
- Track record of strong F&I gross, product penetration, and clean funding.
Ideal Candidate Profile
We are looking for someone who is:
- Competitive but ethical
- Strong with customers
- Detail-oriented
- Highly organized
- Professional under pressure
- Coachable and team-oriented
- Comfortable with accountability
- Strong at lender communication
- Focused on both profit and customer experience
- Serious about compliance and documentation
Schedule
This is a full-time dealership management position. Schedule may include evenings, Saturdays, month-end, holidays, and other high-volume business periods as required by dealership operations.
Pay
Compensation is competitive and performance-based, with earning potential tied to experience, production, and dealership performance. Final compensation plan will be discussed during the interview process and will comply with applicable wage and hour laws.
Benefits
- Health insurance
- Dental and vision insurance
- Paid time off
- Employee vehicle purchase opportunities
- Training and career development
- 401(k) or retirement plan, if applicable
- Performance-based compensation opportunities
Specific benefit eligibility may vary based on position, schedule, and company policy.
Essential Functions
- Communicating with customers, lenders, managers, sales staff, and accounting personnel.
- Reviewing, explaining, and processing legal and financial documents.
- Operating computers, dealership systems, phones, scanners, printers, and related office equipment.
- Sitting, standing, walking, and moving throughout the dealership as needed.
- Maintaining attention to detail in a fast-paced environment.
- Handling confidential customer financial information responsibly.
- Working extended hours during peak business periods as needed.
Compliance Expectations
The Finance & Insurance Manager is expected to conduct all business in accordance with dealership policy and applicable legal and regulatory requirements, including but not limited to:
- Equal Credit Opportunity Act / Regulation B
- Fair Credit Reporting Act
- Gramm-Leach-Bliley Act
- FTC Safeguards Rule
- Red Flags Rule
- OFAC screening requirements
- Truth in Lending / Regulation Z, where applicable
- State motor vehicle and finance regulations
- Dealership compliance policies and lender requirements
All customer credit, finance, insurance, and product presentations must be handled honestly, consistently, and without discrimination.