F&B Manager

Essential Functions

• Oversee daily operations of the restaurant, bar, lounge, and inroom dining
• Maintain a strong floor presence during service periods, actively supporting the team
• Monitor service flow, table turns, and guest satisfaction in real time
• Absorb and assist with opening and closing procedures across all outlets
• Step into service roles (host, server support, expediter) as needed

Team Leadership & Supervision

• Supervise and support hourly Team Members during shifts
• Assist with scheduling and staffing levels based on business demand
• Support recruitment, onboarding, and training of new employees
• Provide realtime coaching, feedback, and performance management
• Foster a positive, team-oriented work environment
• Reinforce service standards, safety, and sanitation practices

Guest Experience

• Maintain a visible and approachable presence on the floor
• Interact with guests to ensure satisfaction and resolve concerns promptly
• Anticipate guest needs and respond with urgency and professionalism
• Drive a culture of hospitality and service excellence
• Monitor inventory levels, ordering, and product quality across outlets
• Support cost control initiatives, including labor and food & beverage expenses
• Ensure compliance with health, safety, and sanitation standards (HACCP/ServSafe)
• Assist with menu implementation, updates, and promotions
• Analyze performance metrics and support continuous improvement efforts
• Participate in departmental meetings and collaborate with other hotel departments