Expungement Clerk

Location: Dorchester County District Court, Expungement Center, 310 Gay Street, Cambridge, Maryland 21613.

About the role

The Expungement Clerk position provides efficient and quality customer service to the public and other agencies in all areas for the Dorchester County District Court. The clerk is responsible for accurately answering inquiries, entering data, and processing documents, primarily relating to expungements and criminal/traffic cases. The incumbent completes the expungement process from beginning to end using Odyssey for all District Court locations.

Responsibilities

• Reviews, accepts, and processes criminal/traffic expungement filings for all District Court cases through MDEC/Odyssey.
• Reviews and adds compliance agencies for automatic expungements.
• Reviews, accepts, and processes filings for District Court cases through MDEC/Odyssey.
• Assists Court locations and/or customers by telephone and/or email.
• Enters criminal, civil, municipal infraction & DNR citations, returned mail, and landlord/tenant filings.
• Uses Windows Odyssey Case Management System, File & Serve, Microsoft Word, Connect, Officer Portal, Outlook, J-Portal, Excel, and Microsoft Teams to manage cases and communications.
• Other duties as assigned.

Requirements

• High school diploma (or GED equivalent).
• One (1) year of work experience, preferably in court operations or in the fields of criminal justice, parole and probation, legal, or financial services.
• A Bachelor’s Degree, Paralegal/Associates Degree, 60 college credits, or a Paralegal Certificate may substitute the required work experience.

Skills

• Knowledge of general office practices, procedures, and equipment.
• Familiarity with standard legal forms and documents used in the Judiciary.
• Basic English and arithmetic skills, including spelling, punctuation, addition, subtraction, multiplication, and division.
• Customer service skills, handling problems tactfully and patiently.
• Proficiency in typing on a personal computer with accuracy and attention to detail.
• Ability to use standard office and business equipment, including personal computers, word processing, spreadsheets, database software, copier, microfilm machine, register, scanner, and fax machine.
• Ability to use and maintain alphabetical and numerical filing systems.
• Clear, tactful, and effective communication with judges, the public, police agencies, attorneys, and other court officials and personnel, both verbally and in writing.
• Understanding and adherence to departmental rules, regulations, and procedures.
• Tact, diplomacy, and impartiality in dealing with the public, law enforcement personnel, and attorneys.
• Ability to follow procedures, verbal and written instructions, and protocols for any given assignment.
• Proper use of grammar, punctuation, and spelling.
• Exercise of independent judgment in interpreting and applying appropriate policy, procedure, rule, law, and/or regulation to a situation.

Physical Requirements

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Equipment and Tools

• Computer equipment, telephone, scanner, printer, copier, fax machine, and paper shredder.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Paid time off and paid holidays.
• Tuition assistance and continuing education programs.
• Employee assistance programs.
• State Retirement and Pension plans.
• Telework, up to 2 days per week, may be available based on job functions and approval.

Pay

$51,079 per year.

Schedule

Full-time. Non-Exempt FLSA status.