Corrections Clerk

Responsibilities

• Receives, reviews, prepares, and/or processes bonding documents for detainee release.
• Handles cash and counts funds for in-person cash bonds.
• Receives electronic transmittal for electronic bond payments.
• Greets individuals entering the jail, ascertains the nature of business, provides information, or directs to the appropriate person.
• Answers incoming telephone calls and routes the calls to the appropriate unit.
• Responds to inquiries from visitors and individuals who call by supplying basic bonding information.
• Generates proof of incarceration documents for former detainees, makes copies, and provides information on arrests to external customers.
• Performs a variety of clerical duties that include printing jail rosters, updating the jail management system with bond documents, word processing, copying, and filing.
• Provides assistance to visitors on designated visitation days.
• Copies credentials for professional visits upon request.
• Affords assistance to public defenders with contacting detainees and preparing for court appearances.
• Affords assistance to other law enforcement agencies with in-person visits.
• Receives weekends and after-hours deliveries of mail.
• Affords assistance to jail court officers with daily court paperwork.

Qualifications

• Knowledge of basic administrative and/or office tasks.
• Knowledge of administrative and clerical procedures and systems such as word processing and managing files and records.
• Skill in typing with minimal errors.
• Skill in communicating effectively in writing.
• Skill in completing assignments accurately and with attention to detail.
• Ability to maintain files; ability to review forms and documents for appropriate action, e.g., filing, sorting.
• Ability to apply complex thinking to work assignments that may commonly require in-depth knowledge of systems and processes.
• Ability to maintain confidentiality of information and documents.
• Ability to produce reports with proper format, spelling, and grammar.
• Ability to interact with people (i.e., staff, supervisors, public, and elected officials) beyond the receiving instructions.
• Ability to be adaptable to performing under minimal stress when confronted with an emergency.
• Ability to multitask in a high-tempo office area to assist and solve customer needs.
• Ability to communicate effectively both orally and in writing; to maintain effective working relationships with fellow employees, and internal and external customers.
• Ability to accurately prepare and maintain records, files, and reports.
• Ability to communicate and interact effectively with members of the public.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to establish and maintain a good rapport with fellow employees, City staff, vendors, contractors, and the public.
• Ability to work effectively within a complex organizational structure.
• Ability to work under pressure and meet close deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to accurately complete cash transactions.