Express Account Specialist

About the role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Express Account Specialist to join our growing team in Fort Wayne, IN!

Responsibilities

• Work with VP/Express Team Leader and insurance carriers regarding policies, coverages, and acceptability guidelines, with a goal of increasing revenue while safeguarding underwriting profitability.
• Learning daily tasks such as certificate issuance and endorsement processing to assist in the overall department workload.
• Learn and maintain familiarity with all aspects of the Express online system, including web sales, policy delivery, payments and broker tracking.
• Provide, with a positive attitude, a high level of support to brokers and individual customers.
• Learn and maintain familiarity with all Express programs, policies, coverages, and acceptability guidelines. This individual serves as a resource to answer policy and coverage questions from brokers and individual customers.
• Success is measured by the strict adherence to company standards and by the degree of service provided to American Specialty’s clients and qualified brokers.
• Review and become familiar with the daily bound report. Identifying acceptable risks and exposures to determine applicants are eligible.
• Follow-up on and help/sell to prospects and agents who obtain quotes through Express.

Requirements

• 2+ years of property & casualty insurance experience
• College degree (preferred)
• Must be willing to grow and develop expertise, and also insurance and systems knowledge, to highest level possible.
• Attention to detail and accuracy
• Able to meet required response times for all inquiries
• Excellent oral and written communication are key. Demonstrated listening skills. Keen problem-solving skills in adapting strategic underwriting direction to specific underwriting issues and business opportunities decisively.
• Ability to develop and maintain productive insurer relationships
• Excellent negotiation, organization, and project management skills
• Polished professional with ambition, solid work ethic and ability to effectively work with and alongside people at all levels
• Computer technologies: Microsoft Outlook, Word, Excel and ability to quickly adapt to internal proprietary software programs.

Skills & Experience

• To Be Successful: 2+ years of property & casualty insurance experience
• College degree (preferred)
• High school diploma or equivalent
• Must be willing to grow and develop expertise, and also insurance and systems knowledge, to highest level possible.
• Attention to detail and accuracy
• Able to meet required response times for all inquiries
• Excellent oral and written communication are key. Demonstrated listening skills. Keen problem-solving skills in adapting strategic underwriting direction to specific underwriting issues and business opportunities decisively.
• Ability to develop and maintain productive insurer relationships
• Excellent negotiation, organization, and project management skills
• Polished professional with ambition, solid work ethic and ability to effectively work with and alongside people at all levels
• Computer technologies: Microsoft Outlook, Word, Excel and ability to quickly adapt to internal proprietary software programs.

Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Additional information regarding this policy can be found on our careers page.

Teammate Benefits & Total Well-Being

• Paid Time Off
• Holidays
• PREFERRED PARTNER DISCOUNTS AND MORE.