Export Documentation Specialist

About the role

Reporting to the Customer Operations Manager, the Export Documentation Specialist prepares and manages export documents for international shipments. This role requires a strong background in export documentation, a thorough understanding of export procedures, compliance requirements, and international trade standards. The ideal candidate is highly organized, a self-starter, and possesses proven problem-solving and customer service skills.

Responsibilities

• Prepare and review export documentation, including Letters of Credit (LC), shipping instructions, commercial invoices, packing lists, and other related documents
• Ensure all documentation complies with LC terms, international trade regulations, and company policies
• Coordinate closely with internal teams, freight forwarders, banks, and shipping lines to ensure accurate and timely documentation
• Monitor shipment details to ensure consistency across all documents
• Identify and resolve discrepancies in export documents to avoid delays or penalties
• Maintain organized and accurate records of export documentation
• Stay up to date with changes in export regulations and international trade requirements

Requirements

• High School Diploma is required; a bachelor’s degree is preferred
• Minimum of 3-5 years of experience in export documentation
• Strong knowledge of SLIs, LCs, and international trade documentation
• Thorough understanding of export procedures, compliance, and regulations
• ERP system experience is required; SAP is preferred
• Knowledge of industry practices, terminology, and settlement process is preferred
• Strong practical accounting, analytical, and organizational skills
• Proficiency in Microsoft Office products including Excel, Outlook, and Word
• Strong communication skills, both verbal and written
• Ability to work independently as well as with a team
• Capacity to multi-task and switch between tasks fluidly while setting and adhering to deadlines
• Must be able to solve problems and handle multiple tasks effectively

Preferred Skills

• Experience in food ingredients, agriculture, manufacturing, or FMCG industries
• Knowledge of logistics, export/import processes, or demand planning
• Ability to work with global customers and cross-functional teams
• Multilingual skills are a plus
• Familiarity with Incoterms and international shipping practices
• Ability to manage multiple shipments and deadlines in a fast-paced environment

Pay

The pay for this role in the state of CA and IL is between $29.00 and $33.00 per hour and is based on the position responsibilities and geographic location.